Customer Service Consultant

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Job Descriptions**: - Deliver value-oriented services with quality and in accordance with standards, regulations and guideline. - Participate in Global improvement projects and Process Migration, SAP roll out - Create and maintain comprehensive documentation of SAP CS configurations, processes, and user guides. - Troubleshoot and resolve SAP CS-related...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Open Position: Service Now Consultant (MNC-based Consulting) A reputable MNC-based Consulting Company is hiring for Service Now Consultant to join them in their Selangor office. Key responsibilities include: More than 5 years of working experience within IT Service Management (ITSM) with ITIL/Service Now certification would be added advantage Responsible...

_**Responsibilities**_**: Provide patient education ie. consultation Provide patient care ie. attend to patients’ needs/requests Perform selective eye tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient feedback/testimonial Manage patient complaints Conduct patient...

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement,...

**Position: Customer Service Specialist (Japanese/ Vietnamese/Tagalog)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive...

Job Specific Responsibilities: Product consultant Safeguard the shop reputation. To answer phone call from ABO/customer. Back up cashier when necessary. Housekeeping. Assist in functions organized by the Company. Receiving, storing, retrieving and dispatching of goods. Stock replenishment. Assist in PRS repair, replacement & return of...

Open Position: ServiceNow Consultant (MNC-based Consulting) A reputable MNC-based Consulting Company is hiring for ServiceNow Consultant to join them in their Selangor office. Key responsibilities include:More than 5 years of working experience within IT Service Management (ITSM) with ITIL/ServiceNow certification would be added advantageResponsible for...

✨ **Exciting Opportunity: Aesthetic Consultant / Beautician Wanted! ✨** Are you passionate about the Aesthetic industry, skilled in personalized consultations, and ready to make people feel confident and beautiful? We're searching for a talented Aesthetic Consultant / Beautician to join our team and help our clients discover their unique beauty...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

About Us: ATCEN is a premier Training and Consulting service provider. We help businesses Develop their People, Enhance Capacity to Grow and Profit by providing Training and Advisory services. Our clients range from Banking and Insurance, to Technology Companies, to Small and Medium Enterprises. Mirroring the entrepreneurial business model, we design and...

Job DescriptionOpen Position: ServiceNow Consultant (MNC-based Consulting) A reputable MNC-based Consulting Company is hiring for ServiceNow Consultant to join them in their Selangor office. Key responsibilities include:More than 5 years of working experience within IT Service Management (ITSM) with ITIL/ServiceNow certification would be added...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

**Location**:Petaling Jaya, MY**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

We are looking for Wellness Consultant cum Customer Care to join our health supplement company and drive our online and offline growth. If you are passionate about holistic wellness and have a proven track record in health & nutrition industry, we want to hear from you!**RESPONSIBILITIES**: _ - Provide Health Screening & Consultation to Mandarin speaking...

About Us: ATCEN is a premier Training and Consulting service provider. We help businesses Develop their People, Enhance Capacity to Grow and Profit by providing Training and Advisory services. Our clients range from Banking and Insurance, to Technology Companies, to Small and Medium Enterprises. Mirroring the entrepreneurial business model, we design and...

1. Represent us as our Customer Service touch point in a Multinational Company. 2. Training will be provided. 3. Inbound Calls only. No Sales or Telemarketing. 4. 5 Working Days a week. 8.15am -5.15pm. (No shift) 5. Medical and PA Coverage 6. Monthly and Yearly Bonus. 7. Must be able to Communicate in Bahasa Malaysia and English. 8. Must be willing to learn...

Job description: 1. Following up on customer payment status 2. Ensure sales targets set by department is met. 3. Communicate with clients and customers; answering customers questions, informing customers about product or service availability and prices. 4. Perform Ad Hoc tasks when required. Requirement: 1. Minimum SPM qualification, No prior experience...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...