E Commerce Manager
6 months ago
**Responsibilities**:
**1. Platform Management**:
- Oversee the day-to-day operations of our e-commerce platform.
- Ensure the website is user-friendly, visually appealing, and optimized for conversions.
**2. Sales and Marketing**:
- Develop and execute strategies to drive online sales and achieve revenue targets.
- Analyze market trends and competitor activities to identify opportunities for growth.
**3. Product Management**:
- Manage product listings, descriptions, and images to enhance the online shopping experience.
- Collaborate with suppliers and internal teams to ensure accurate and up-to-date product information.
**4. Customer Experience**:
- Enhance the overall customer journey, from browsing to purchase and post-purchase support.
- Monitor and respond to customer reviews and feedback to improve service quality.
**5. Analytics and Reporting**:
- Utilize analytics tools to track key performance indicators (KPIs) and generate reports.
- Provide regular performance reports and actionable insights to the leadership team.
**Requirements**:
**1. Education and Experience**:
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience (3-5 years) in e-commerce management.
**2. Technical Skills**:
- Proficient in e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing tools and analytics.
**3. Strategic Thinker**:
- Demonstrated ability to develop and implement effective e-commerce strategies.
- Strategic thinker with a focus on long-term business goals.
**4. Communication Skills**:
- Excellent written and verbal communication skills.
- Ability to collaborate with cross-functional teams.
**5. Analytical Mindset**:
- Strong analytical skills and data-driven decision-making.
**6. Adaptability**:
- Ability to adapt to a fast-paced and dynamic e-commerce landscape.
- Stay updated on industry trends and emerging technologies.
**7. Leadership and Team Management**:
- Experience leading and managing a team.
- Ability to inspire and motivate team members toward common goals.
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM7,000.00 per month
Supplemental pay types:
- Yearly bonus
Ability to Commute:
- Johor Bahru (required)
Ability to Relocate:
- Johor Bahru: Relocate before starting work (required)
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