Customer Service Executive

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

**Responsibilities**: - To support Contact Centre Department’s administrative tasks raised by Inbound Team. - Ensure individual KRA and contribute to the Department’s overall KRA. - Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements. - Analyze, review and recommend appropriate solutions to enhance...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. - To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. - To promptly perform any means of disputes...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...

**Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...

**Job Summary**: - Assist customers with order placement using magento CMS platform, product inquiries, and order-related issues. - Provide optimal suggestions to customers to purchase other relevant products that would be beneficial to customers and (or) enjoy maximum benefit of any ongoing campaigns and promotions in TWS website. - Provide guidance on...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

Directly report to Section Head of Contact Centre Department (CCD) on overall operation of Contact Centre. - Review operation performance & provide new action/planning in monthly & yearly basis. - Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements. - Ensure staffs meet individual KRA and contribute to the...

工作大纲 Job scope: 负责运营日常工作 Responsible for daily operation tasks 协调第三方服务团队 Work closely with third-party service provider 辅助各部门运作 Working across departments to ensure the smooth flow of business operations 完成领导委派的其他相关工作 Other duties as assigned by the team...

Greet and welcome visitors with a warm and professional demeanor. - Maintain a clean and organized reception area. - Notify staff of visitor arrivals. - Provide excellent customer service by answering inquiries in person, over the phone. - Direct visitor to the appropriate departments or personnel. - Answer and manage incoming calls, transferring them to the...

**Position **:Key Account Representative **Location**: Bangsar South **Salary**: RM3,000 - RM4,000 **Working Hours**: Monday - Friday / 8.30am - 5.30pm **Contract Duration **:12 month (Renew based performance) - Building trust relationships with existing and potential clients and continuously seeking for business growth opportunities. - Understanding client...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Responsibilities**: - Collaborate with the Business Development Manager to develop and execute strategies for achieving company’s overall goals and vision. - Conduct comprehensive market research to identify potential business opportunities and emerging market trends. - Work closely with cross-functional teams to refine and enhance product offerings and...

**Responsibilities**: - Collaborate with the Business Development Manager to develop and execute strategies for achieving company’s overall goals and vision. - Conduct comprehensive market research to identify potential business opportunities and emerging market trends. - Work closely with cross-functional teams to refine and enhance product offerings and...

**主要职责：** - 提供专业、高效的越南语客户服务，回答用户关于加密货币交易、平台功能以及账户操作等方面的咨询。 - 负责处理用户的问题、投诉和建议，确保问题能够及时、准确地解决。 - 协助解答关于交易流程、数字资产存取、安全性等问题。 -...

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

Position - Customer Service - Logistic (non-voice) Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...