客服 Normal Working Hours

2 weeks ago


Kuala Lumpur, Malaysia Jom Kerja! Full time

**Requirements**
- Must be able to speak, read and write in _**English and Mandarin**_
- Fresh graduates are welcome with any field of study
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations
- Able to receive continuous feedback and work in a fast-paced working environment

**Responsibility**
- Respond to customer inquiries and provide information about products, services, or company policies.
- Guide customers through processes, such as making a purchase, setting up an account, or navigating a website.
- Identify and resolve customer issues or complaints effectively and in a timely manner.
- Escalate complex issues to higher-level support or other departments, if necessary.
- Maintain a thorough understanding of the company's products, services, and policies.
- Communicate clearly and effectively in written form, as chat support relies on written communication.
- Document customer interactions, issues, and resolutions in the company's system.

**Benefits**
- KWSP and SOCSO
- Annual leave and sick leave
- Medical & Insurance Coverage
- Career Progression opportunities

Pay: RM3,500.00 - RM4,800.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (required)

**Location**:

- Kuala Lumpur (required)



  • Kuala Lumpur, Malaysia Jom Kerja! Full time

    **Requirements** - Must be able to speak, read and write in_**English and Mandarin**_ - Able to work on rotational shift/ night shift - Fresh graduates are welcome with any field of study - Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations - Able to receive continuous feedback and work in a...


  • Kuala Lumpur, Malaysia JOB STORE Full time

    Customer Service Executive (客服)| Work From Home (可以在家里做) Customer Service Executive (客服) 底薪:RM 2500 薪水可以高达RM3300 工作时间:9小时轮班(包括1小时休息,6天工作) 工作地点:Ara...


  • Kuala Lumpur, Malaysia WXF Trading Full time

    【合作方式】 ★通过面试和测试等环节,双方达成意向后,以独立承包商方式合作,服务待遇以相关协议条例为准 [Cooperation...


  • Kuala Lumpur, Malaysia HIBIX ENTERPRISE Full time

    员工福利: - Epf, SOCSO - 额外奖金,伤病津贴 - 年假,公共假期,周末双休 -...


  • Kuala Lumpur, Malaysia Nala Groups Full time

    **Position**: WP Customer Service/ 客户服务 **Company Background**: Metal Precision Parts Company **Salary**:$1800-2200 **Benefit**:Annual leave& sick leave/ 年假和病假 **Working Hours**: 8:30am-5:30pm **Rest Day**:8 day/month **Working Location**:SG, NS1 Jurong East **Requirement **: Have related experience ,Diploma Holder ,able to speak...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Job description** We are looking for a collections officer (Mandarin Speaker) to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not...


  • Kuala Lumpur, Malaysia Times Consult Full time

    Job...


  • Kuala Lumpur, Malaysia Humantech Services Sdn Bhd Full time

    **Interested**:Kindly **Whatsapp **your resume to **016-9729309 for faster response** **Position : Customer Service (中文客服)** **Location : KL Sentral (Nearby LRT/MRT/Monorail)** **Job Scope**: - **Handle inbounds call enquiries**: - **Provide effective solution for customer issue.**: - **Follow up and respond back to user on timely...


  • Kuala Lumpur, Malaysia Vertex Mastery Full time

    **工作范围**: - 在event之前之后,打电话提醒客户出席和follow up - 回应客户的回馈和疑问 - 更新客户数据库和完成日报 - 确认收款,更新客人订单的status,和admin合作给客人发invoice - 了解客人需求,并更新客人insights/FAQs -...


  • Kuala Lumpur, Malaysia Jom Kerja! Full time

    **Requirements** - Open to local Malaysian and native Japanese. - Fluent in speaking, reading and writing in_**English and Japanese**_ - Fresh graduates are welcome with any field of study - Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations - Able to receive continuous feedback and work in a...


  • Kuala Lumpur, Malaysia KyoChon Sdn.Bhd Full time

    SERVICE CREW FULL TIME/ 全职服务人员 Greeting customers as they arrive and showing them to their table./ 在客人到来时向他们致意并向他们展示他们的桌位。 Giving out menus and taking orders for food and drink./ 分发菜单并接收顾客的食物和饮料订单。 Introducing customers to our brand and menu and recommend...


  • Kuala Lumpur, Malaysia KyoChon Sdn.Bhd Full time

    SERVICE CREW FULL TIME/ 全职服务人员 Greeting customers as they arrive and showing them to their table./ 在客人到来时向他们致意并向他们展示他们的桌位。 Giving out menus and taking orders for food and drink./ 分发菜单并接收顾客的食物和饮料订单。 Introducing customers to our brand and menu and recommend...


  • Kuala Lumpur, Malaysia KyoChon Sdn.Bhd Full time

    SERVICE CREW FULL TIME/ 全职服务人员 Greeting customers as they arrive and showing them to their table./ 在客人到来时向他们致意并向他们展示他们的桌位。 Giving out menus and taking orders for food and drink./ 分发菜单并接收顾客的食物和饮料订单。 Introducing customers to our brand and menu and recommend...

  • Customer Service

    3 weeks ago


    Kuala Lumpur, Malaysia JOB STORE Full time

    Customer Service Executive (客服)| Work From Home (可以在家里做) Customer Service Executive (客服) 底薪:RM 2500 薪水可以高达RM3300 工作时间:9小时轮班(包括1小时休息,6天工作) 工作地点:Ara...


  • Kuala Lumpur, Malaysia JOB STORE Full time

    Customer Service Executive (客服)| Work From Home (可以在家里做) Customer Service Executive (客服) 底薪:RM 2500 薪水可以高达RM3500 工作时间:9小时轮班(包括1小时休息,6天工作) 工作地点:Ara Damansara(可以接受在家里做) 公司背景:国籍客服中心(跨国公司) 轮班时间(根据公司安排) 津贴: -...

  • Customer Service

    2 weeks ago


    Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

    **Requirements** - Fresh graduates are welcome. - Working hour**:9am to 6pm**: - Working days **:Monday - Friday**: - **Must be fluent in English and Bahasa Malaysia**: - **Proficiency in Mandarin will be added as advantage** **Responsibility** - Records & answer to customer inquiries - Obtain any relevant information to handle service...


  • Kuala Lumpur, Malaysia Callnovo Full time

    **Work Schedule**: Your work schedule will typically be between 9:30 AM - 6:30 PM or 8:30 AM - 5:30 PM China Standard Time. **Responsibilities**: - Answering calls and providing exceptional customer service - Processing and responding to tickets received throughout the day - Reviewing and processing or declining attachments within 24-48 business hours of...


  • Kuala Lumpur, Malaysia KAALI HR SDN. BHD. Full time

    **Job Highlights** - IMMEDIATE POSITIONS AVAILABLE [即时职位空缺] - NEARBY MALLS AND PUBLIC TRANSPORTATION [附近有商场和公共交通] - ALLOWANCES WILL BE PROVIDED [津贴补偿] **JOB DESCRIPTIONS** - Identifying process improvements to enhance customer service. - Taking ownership to solve challenges faced by customers and clients' partners. -...


  • Kuala Lumpur, Malaysia KuchingJobs Full time

    Number of openings: - 5 Pax Working Days & Hours: - Retail hours: Shift 1 (10am - 7pm), Shift 2 (1pm - 10pm) 6 off days per month Job Requirements: - Qualification: SKM2 and above or anything similar relating to beauty industry - Willing to relocate to KL or Selangor for greater opportunities - Sales closing skills, therapy steps will be taught in...

  • Customer Service

    3 weeks ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    **Company Overview** Our client is a leading insurer in Malaysia, where they have been privileged to do business since 1948. They offer a suite of financial solutions including Protection, Health, Personal Accident, Employee Benefits, General Insurance, Mortgage, Retirement and Family Takaful products to meet their customers’ protection and financial...