Therapy Specialist, Clinical Services
4 weeks ago
Educates health care professionals / patients in the use of the organization's products and services.
Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific disease and physical conditions.
**Duties and responsibilities**:
- Provide consultation on current and potential clinical issues based on the latest Clinical Practice Guidelines (CPG).
- Collaborate with healthcare practitioners to optimize patient care and safety.
- Advise on the effective utilization of our products.
- Work closely with the marketing unit to create customized training tools.
- Design and develop training modules for both internal and external customers.
- Identify and nurture safety advocates within hospital settings.
- Serve as an internal safety educator and champion.
- Evaluate product utilization to ensure proper usage and maximize benefits.
- Analyze clinical processes to enhance patient outcomes.
- Provide detailed reports and recommendations.
- Recommend strategies to improve efficiency and cost-effectiveness in customer processes.
- Collaborate with the Sales and Marketing (SEM) team to differentiate our products from competitors.
- Organize and conduct classes and individual meetings to demonstrate how our products contribute to health maintenance and disease management.
**Professional competencies**:
- Bachelor's Degree or Diploma in Nursing, preferably registered nurse
- Minimum 5 years of experience in Clinical field
- Minimum 3 years' experience in teaching session / continuous nursing education
**Personal competencies**:
- Work independently with minimum supervision, proactive, committed and result oriented team player.
- Good communication and interpersonal skills in Bahasa Malaysia and English
- Knowledge of hospital organization - Nursing
**What we offer**:
Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.
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