Service Associate, Money Changing Counter
7 months ago
**Responsibilities**:
**Operations & Customer Service**
- Perform frontline counter transactions to meet customers’ currency exchange needs with utmost accuracy and efficiency.
- Cross-selling of company and Business Partners’ services and products
- Attend to customers proactively while upholding service excellence and maintain awareness of customer feedback, to escalate when necessary.
- Assist with other administrative duties assigned by team leader.
**Risk Management**
- Escalate risk issues on a timely basis.
- Exercise vigilance when performing duties and highlight unusual and suspicious transactions.
- Risk and control issues are resolved on a timely basis.
**Salary**: Up to RM2,000.00 per month
**Benefits**:
- Health insurance
- Parental leave
- Vision insurance
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Taman Molek: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Administrative: 2 years (preferred)
**Language**:
- English (preferred)
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