Customer Service Executive

7 months ago


Nibong Tebal, Malaysia FENGSHI METAL TECHNOLOGY MALAYSIA SDN BHD Full time

2.**Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization.

3.**Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering questions.

4.**Escalating complex issues**: If a customer issue cannot be resolved by the representative, they escalate the issue to a higher level of support or management.

5.**Maintaining customer records**: They maintain accurate and up-to-date records of customer interactions and transactions, including customer feedback and complaints.

**6.Identifying opportunities for improvement**: They analyze customer feedback and identify opportunities for improvement in products or services, as well as in customer support and service processes.

7**.Collaborating with other departments**: They work closely with other departments, such as sales, marketing, and product development, to ensure that customer needs are met and issues are resolved.

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



  • Nibong Tebal, Malaysia CORAZA SYSTEMS MALAYSIA SDN BHD Full time

    Be contact window between customer and internal team. - Process customer order and monitor sales. - Arrange shipment and monitor part progress. - Ensure sales forecast and shipment order are met on time. - Optimizes the order scheduling processes to maximize customer service (order fulfillment), which will require a customer focus and a commitment to follow...


  • Nibong Tebal, Malaysia Surface Technology Solution Sdn Bhd Full time

    Identify customer needs and help customers use specific features. - Analyze and report product. - Update internal databases with information about technical issues and useful discussion with customers. - Monitor customer complaints on social media and reach out to provide assistance. - Share feature requests and effective workarounds with team members. -...


  • Nibong Tebal, Malaysia CORAZA SYSTEMS MALAYSIA SDN BHD Full time

    Conduct market research to identify selling possibilities and evaluate customer needs - Actively seek out new sales opportunities through cold calling, networking and social media - Set up meetings with potential clients and listen to their wishes and concerns - Prepare and deliver appropriate presentations on products and services - Create frequent reviews...

  • Customer Service

    7 months ago


    Nibong Tebal, Malaysia Career Wise Full time

    **Key Responsibilities**: - ** Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization. - ** Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and...


  • Nibong Tebal, Malaysia LINKTRIX CONSULTANTS PTE. LTD. Full time

    2. **Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization. 3. **Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering questions. 4....

  • Customer Service

    2 weeks ago


    Nibong Tebal, Malaysia Hin Lim Furniture Manufacturer Sdn. Bhd. Full time

    **Responsibilities**: - Job Responsibilities- Support salesman for sales order processing, replacement issue and payment collection. - Handling for office documentations issuance, Invoice, Credit Note, Debit Note, Temporary Receipt etc. - Keep track of deliveries, and handle inquiries about orders. Job Requirements: - Diploma or higher level - Minimum 2...


  • Nibong Tebal, Malaysia JISHAN PACK SDN BHD Full time

    **Responsibilities & Task**: - To liaise with the production Department and customer to ensure all orders are processed and delivered on time. - To confirm and feedback to customers regarding delivery date and quantity of goods. - To confirm the outstanding orders with customers where goods have been produced but yet to be delivered. - To prepare daily...

  • Customer Service

    7 months ago


    Nibong Tebal, Malaysia Eppor Pack Sdn Bhd Full time

    **Responsibilities**: - Receive order either verbally or in written form. Counter check information against quotation provided by marketing personal. - Open customer account (for new customer) and maintain customer account information into system. - Inform the operation department on new order by issuing the Order Instruction. - Update Loading Schedule and...

  • Customer Service

    3 days ago


    Nibong Tebal, Malaysia HIN LIM FURNITURE MANUFACTURER SDN. BHD. Full time

    We are Southeast Asia's, largest furniture, retail service provider with decades of experience up our sleeves, we offer a comprehensive range of modern and quality furniture, be it for individual furniture seekers or potential business partners. We are looking for a dynamic, innovative, hardworking and responsible individual to join us by taking the...

  • Cleaning Service

    7 months ago


    Nibong Tebal, Malaysia RESALUTE RESOURCES SDN BHD Full time

    CLEANING SERVICE WITH OUR CAPABILITIES AND PERSISTENCY, WE SEE OURSELVES DELIVERING BEYOND OUR CUSTOMER'S EXPECTATIONS. TO BE THE LEADER OF SERVICE PROVIDER BY UNDERSTANDING AND PROVIDE INNOVATIVE SOLUTIONS. THUS BUILDING A MEANINGFUL LONG-TERM CUSTOMER RELATIONSHIP PMR / PT3 or Equivalent


  • Nibong Tebal, Malaysia JISHAN PACK SDN BHD Full time

    **Responsibilities & Task**: - To source and procure for new products developments and existing products. - To forecast, plan, execute, monitor deliveries and control the purchasing activities and inventory level according to the company policy and procedure. - To liaise with planner and stores regarding material ordering, delivery and plan and prepare...


  • Nibong Tebal, Malaysia GS PACKAGING INDUSTRIES (M) SDN BHD Full time

    1. Maintaining and servicing existing company accounts in meeting the target set. 2. Explore for new accounts opportunities and follow up until sales are obtained. 3. Plan, execute, review and achieve monthly and yearly sales target. 4. Maintain the good collaboration with internal departments in order to serve customer needs. 5. Open for fresh graduates...

  • Marketing Executive

    7 months ago


    Nibong Tebal, Malaysia PRIMA FIRST AUTO SDN BHD Full time

    **MARKETING EXECUTIVE JOB DESCRIPTIONS**: - contributing ideas to marketing campaigns (promotion, event etc) - conducting research and analysing data to identify and define audiences (target audiences) - compiling, distributing and presenting ideas, information and strategies (2x Month : 2nd and 4th Week of the month) - managing production for social media...

  • Llaollao Service Crew

    7 months ago


    Nibong Tebal, Malaysia Woodpeckers Group Sdn Bhd Full time

    You will be responsible on handling the daily outlet operations, financial aspects, stock management in outlet level, enforce and uphold Service and Product Quality. - Being able to learn and teach new colleagues on the training acquired. - Communication and leadership skills is also required in motivating the team. - Passionate about F&B, attentive, great...

  • Costing Executive

    8 months ago


    Nibong Tebal, Malaysia Public Packages (NT) Sdn Bhd Full time

    Do costing & quotation for Inter Co. - Ensure quotation / costing approved by Executive Director. - Analyze changes in product design, materials, manufacturing methods to determine - effects on cost. - Analyze actual manufacturing & material cost and prepare periodic report comparing standard cost to actual production cost. - Monitor Daily Sales in Report &...

  • Sales Manager

    7 months ago


    Nibong Tebal, Malaysia Gogobuddy Recruitment Full time

    **A Leading Metal Technology Company from China (Nibong Tebal, Penang)** The role leads 2 Sales Engineers and 1 Customer Service Executive and reports to a Sales Deputy Managing Director. Pay: From RM9,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Team Leading and Hunter Sales: 10 years (preferred) -...

  • Marketing Executive

    7 months ago


    Nibong Tebal, Malaysia SOUTHERN LATEX PRODUCTS SDN BHD Full time

    **Responsibilities**: - Contribute to new product and business development - Assist in prepare and follow budget forecast and strategic sales objectives. Propose and implement action plans to achieve objectives. - Assist in develop process and frameworks to manage the sales process and increase sales efficiency. - Assist in lead and support identification...

  • General Worker

    6 days ago


    Nibong Tebal, Malaysia AMOVE RESOUCES SDN BHD Full time

    Mencari pekerja yang boleh membuat kotak kayu atau crate dan pallet serta boleh menjaga gudang. RM1500.00 Basic Lokasi: Sg Bakap We are experts in the moving or relocating of industrial heavy machinery, factory relocations, as well as packing & moving residential homes. We aim to provide services of higher performances and intense focus on excellence in...


  • Nibong Tebal, Malaysia CORAZA SYSTEMS MALAYSIA SDN BHD Full time

    Job Descriptions: - Review and prepare the feasibility and risk review checklist of new product that customer inquire. - Transferring and consolidating customer’s BOM and project inquiry into Material & Process Costing worksheet. - Source and determine the price of material, LLM (Low Level Material) and finishing per drawing required. - Communicating and...

  • Sales Admin

    3 weeks ago


    Nibong Tebal, Malaysia Michael Holmes Recruitment Full time

    Arrange for important or urgent mails to be sent by courier. - Arrange for samples to be sent out to potential suppliers or customers by courier. - Communicate/Follow-up with customer on all deliveries matters - Maintain cleanliness and neatness of the office, pantry and toilet. - Prepare Sales Order up until Delivery Order, material planning and anything...