IT Hardware Proximity and E-mail Support

3 weeks ago


Cyberjaya, Malaysia ProMicom Service (M) Sdn Bhd Full time

Key responsibilities include but are not limited to:to provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WRMalaysia officeEnsure the smooth running of the virtual and onsite conferences, audio/video services through providing necessary support on scheduling, operating, and troubleshooting any technical issues.Install, maintain, and deliver all end-user devices including computers, mobile devices.Develop and maintain system documentations in the areas under the Deployment and Support.Carry out other duties and responsibilities as assigned by the supervisor. Functional Knowledge and SkillsExcellent understanding of computer hardware, Windows 10 and related user supportIn-depth knowledge of all Microsoft Windows operating systemsGood knowledge of Virtual meetings tools and platforms, audio, and video conference technologiesGood problem solving and analytical skills, eye for details and accuracy.Team-player with coordination skills in managing various types of stakeholders.Fluency in English and outstanding communication skills.
Bachelor's or Equivalent



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