Online Customer Service Assistant

Sellection earned an 8-figure sales revenue in Year 2021 and are excited to grow to 9-figure revenue by 2023. Sellection is looking to expand our team for further exponential growth! Sellection believes in providing an exciting career journey for the team who are committed to grow together with the company. We are committed to providing training and...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant informationTo keep records of all interactions with customers and follow up on customer enquiries and feedback -...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...

Responsibilities - Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**JOB SCOPE**: - Assist and resolve customer inquiries regarding online shopping and e-commerce platforms. **Requirements**: - Minimum 1 year of Customer Service experience. - Must be minimum Diploma or equivalent - Excellent English communication skills. **Benefits**: - 12 days of Annual Leave (prorated). - Medical Coverage (Panel Clinic Coverage,...

Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction; - Manage to come...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

_**Willing work at Menara Tan & Tan (22.03A, 207), Jln Tun Razak, KL**_ Responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account...

**Location**: 83, jalan haji hussein chowkit (d'yana) - provide customer service for online team/online marketing - To assist online team on checking/packing online orders - To provides office support to the team to ensure day to day office administration for smooth running of business. - Responsible for day-to-day administration tasks and marketing tasks. -...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Contract To Hire) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need engineer on site and perform FCR - 3. Dispatch...

**ROLE**:Customer Service Executive (English Speakers) **PROJECT**: E-commerce & online shopping platform industry **OVERVIEW**: Support and manage buyer/seller enquiries and escalations in a proper manner. We need an individual who is strong in decision making and has soft skills and competencies to manage our customers. - Taking ownership to solve...

Designation: Customer Service Executive - Banking Location: Menara UOB (nearby Masjid Jamek) Operation hour: rotational shift (5 working days with 2 off days); 8am - 5 pm; 11 am - 8 pm Salary package: RM 2500 - RM 2800 upon your interview performance Term and Contract: 3 months contract Job Responsibilities: Assisting customers with inquiries: Responding...

**Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with relevant departments in solving problem in an effective & timely manner. - To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. - To monitor on the status of Customer Feedback Form (CFF ) raised. - To...