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Internship - Customer Service (Online)
2 months ago
**Responsibilities**:
- Gather and analyze customer feedback to identify trends and areas for improvement.
- Identify and resolve customer issues, ensuring a high level of customer satisfaction.
- Provide accurate information about products/services and assist with order placement, tracking, and returns.
- Record customer interactions, transactions, comments, and complaints in the system.
**Job Requirements**:
- Pursuing a diploma / degree in Business Administration or other related field.
- Strong verbal and written communication skills.
- Customer-focused with a positive attitude.
- Ability to multitask and prioritize in a fast-paced environment.
**Job Type**: Internship
Contract length: 4 months
**Salary**: RM700.00 - RM1,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Are you available for 6 months internship? (MUST ANSWER)
- When is your internship duration? (MUST ANSWER)
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