Aftersales Project Delivery Support
7 months ago
**角色目標:**
- 主要作用是提高銷售和售後部門內專案交付流程的效率和有效性。該高管將在協調專案物流、管理客戶溝通以及為我們的專案經理和團隊提供必要支援方面發揮關鍵作用。
**工作介紹:**
- 物流協調:促進和協調專案物流的各個方面,包括設備交付、服務部署、設備安裝和使用者測試管理。
- 客戶溝通:作為客戶的主要聯絡點,解決詢問,提供專案更新,並在整個專案交付計劃中確保客戶滿意度。
- 供應商和供應商管理:與供應商、供應商和物流團隊合作,確保及時、準確地交付專案完成所需的設備和材料。
- 專案文件:維護準確的專案記錄,包括交貨時間表、安裝計畫和客戶溝通日誌。
- 解決問題:辨識並解決專案執行過程中可能出現的後勤挑戰和問題,積極尋找解決方案。
- 品質保證:協助品質控制檢查和檢查,確保所有專案交付成果符合既定標準。
- 報告:產生專案進度報告和更新,突出顯示關鍵里程碑、延遲和潛在問題。
- 管理層指派的任何其他職責。
**資格**
- 候選人必須至少擁有文憑、高級/高級/研究生文憑、商業研究/行政/管理、物流或同等學歷。相關經驗和技能同樣受到重視。
- 先前在專案支援、物流協調或相關職位方面的經驗是一個顯著的優勢。
- 出色的書面和口頭溝通技巧對於客戶互動和內部團隊協調至關重要。
- 有效管理多個專案和期限需要強大的組織和時間管理技能。
- 在動態的售後環境中,適應不斷變化的專案要求和優先順序的能力非常有價值。
-
Aftersales Project Delivery Support
6 months ago
Bangsar, Malaysia SE Active Sdn Bhd Full time**Role Objectives**: - The primary role is to enhance the efficiency and effectiveness of project delivery processes within the Sales and Aftersales department. This executive will play a pivotal role in coordinating project logistics, managing client communications, and providing essential support to our project managers and teams. **Job...
-
Aftersales Project Delivery Support
6 months ago
Bangsar, Malaysia SE ACTIVE SDN BHD (TECHNOGYM MALAYSIA) Full time**Role Objectives**: - The primary role is to enhance the efficiency and effectiveness of project delivery processes within the Sales and Aftersales department. This executive will play a pivotal role in coordinating project logistics, managing client communications, and providing essential support to our project managers and teams. **Job...
-
Aftersales Service and Client Relations Executive
6 months ago
Bangsar, Malaysia SE Active Sdn Bhd Full time**Role Objectives** - Boosting Sales and Revenue: The Service and Client Relations Executive will be tasked with actively seeking out new sales opportunities within our existing client base, thus driving increased revenue for our Aftersales services. - Dormant Client Reactivation: This role will involve identifying clients who have become dormant or have...
-
Consumer Sales Executive
5 months ago
Bangsar, Malaysia SE ACTIVE SDN BHD (TECHNOGYM MALAYSIA) Full time**Your role in a nutshell**: - The primary role is to enhance the efficiency and effectiveness of project delivery processes within the Sales and Aftersales department. This executive will play a pivotal role in coordinating project logistics, managing client communications, and providing essential support to our project managers and teams. **Your mission...
-
Project Delivery Executive
7 months ago
Bangsar South, Malaysia Stampede Solution Sdn Bhd Full time**Job** **Description** To ensure clients' need are satisfied by constructing partnerships between the company, clients, vendors and subcontractor organizations. **Key Accountabilities** - Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice and maintain tight management of ongoing project...
-
Project Delivery Executive
3 weeks ago
Bangsar South, Malaysia Stampede Solution Sdn Bhd Full timeTo ensure clients' need are satisfied by constructing partnerships between the company, clients, vendors and subcontractor organizations. Key Accountabilities • Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets. • Gain a good...
-
Operations Admin Executive
6 months ago
Bangsar, Malaysia SE ACTIVE SDN BHD (TECHNOGYM MALAYSIA) Full time**Key Responsibilities**: - Assist in the creation and maintenance of a comprehensive filing system, operational documents, reports, and manuals. - Facilitate effective communication between the Aftersales team and external stakeholders. - Generate regular reports on Aftersales activities, including order fulfillment, service completion, and customer...
-
Specialist, Vendor Operations
6 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity **About the Role**: We are looking for a **Specialist, Vendor Operations** to be based in **Bangsar South**. This role will be reporting to the **Lead, Commercial Projects**. The department generally is responsible for vendor program strategy, projects, and implementation. **Responsibilities include, but are not limited to**: - Grow...
-
Logistics Admin Executive
6 months ago
Bangsar, Malaysia SE ACTIVE SDN BHD (TECHNOGYM MALAYSIA) Full time**Key Responsibilities**: - Assist in the creation and maintenance of a comprehensive filing system, operational documents, reports, and manuals. - Facilitate effective communication between the Aftersales team and external stakeholders. - Generate regular reports on Aftersales activities, including order fulfilment, service completion, and customer...
-
Operations Admin Executive
6 months ago
Bangsar, Malaysia SE ACTIVE SDN BHD (TECHNOGYM MALAYSIA) Full time**Key Responsibilities**: - Assist in the creation and maintenance of a comprehensive filing system, operational documents, reports, and manuals. - Facilitate effective communication between the Aftersales team and external stakeholders. - Generate regular reports on Aftersales activities, including order fulfilment, service completion, and customer...
-
Data Analyst Intern
6 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity **About the role**: The person is required to closely collaborate with various stakeholders within foodpanda Malaysia to address analytical needs, encompassing data churn/data support, reporting, dashboarding, and data analysis. As a Data Analyst, it's crucial to grasp the day-to-day challenges our business encounters, which can be...
-
Strategic Account Manager
6 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity **About the Role**: We are looking for a **Strategic Account Manager** to be based in **Kuala Lumpur**. This role will be reporting to** the Lead, Strategic Account Management **in the **Commercial** Department. The department generally is responsible for planning, strategizing, and implementing sustainable growth strategies through...
-
Intern, Talent Acquisition
5 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity - Provide support to the Talent Acquisition team in a wide range of recruitment-related activities. - Sourcing of quality talent for various business functions, using multiple channels. - Perform efficient interview scheduling for stakeholders. - Ensure all systems (e.g. SmartRecruiters ATS) and trackers are updated timely. - Contribute...
-
Specialist, Ops Performance
6 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity **About The Role**: We are looking for highly motivated individuals with a good level of operational competency to manage performance monitoring & compliance of foodpanda’s marketplace business. The individual must be able to multitask and be an advocate for both internal & external stakeholders while upholding a high degree of...
-
Manager, Workplace Administration
5 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity **About The Role**: We are looking for an energetic and dynamic **Manager, Workplace Administration** to report to the **Head of People Partner**. This role will be based at our **Bangsar South** office, but will require the occasional travel to other offices across Malaysia. You will lead and manage a small team focused on Workplace...
-
Manager, Workplace
5 months ago
Bangsar South, Malaysia Delivery Hero Full time**Company Description** “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well...
-
Manager, Workplace
5 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity **About The Role**: We are looking for an energetic and dynamic **Manager, Workplace Administration** to report to the **Head of People Partner**. This role will be based at our **Bangsar South** office, but will require the occasional travel to other offices across Malaysia. You will lead and manage a small team focused on Workplace,...
-
Data Analyst
5 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring a rockstar Data Analyst to join our team here in Malaysia. Anytime a company needs to make important decisions, the Data Squad is there to form the rationale behind it. These professionals work with various...
-
Specialist, Operations Performance
6 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity **About The Role**: We are looking for highly motivated individuals with a good level of operational competency to manage performance monitoring & compliance of foodpanda’s marketplace business. The individual must be able to multitask and be an advocate for both internal & external stakeholders while upholding a high degree of...
-
IT Intern
6 months ago
Bangsar South, Malaysia Delivery Hero Full timeAbout the opportunity - ** Start with customer, end with customer** - Ensure our internal users have their IT issues resolved. This includes onsite and remote support if needed. - Ensure Onboarding and Offboarding activities and processes are properly tracked and followed. - Investigating, diagnosing, and solving computer software and hardware. - Setting up...