Bpo - Content Moderator (Korean & Japanese)

2 weeks ago


Kuala Lumpur, Malaysia Aisling Consulting Full time

**What will you do?**
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Review Product related moderation from seller and creator to ensure they are within the guidelines
- Review contents within agreed latency SLA and standards of quality
- Label Videos, Store Content and Text contents as per policy guidelines.

**Requirements**:

- **Must be able to work on rotational shifts (NO OVERNIGHT SHIFT)**:

- Potential WFH
- Possess a Diploma/Degree (SPM holders must have experience)

**Working hours: Training or 1 month : 9.00am -5.45pm**

**Shift After training**:

- 8am -5pm
- 8.30am -5.30pm
- 9am -6pm
- 9.30am -6.30pm
- 10am -7pm
- 10.30am -7.30pm
- 11am -8pm
- 11.30am -8.30pm
- 12pm -9pm

**Job Type**: Permanent

Pay: RM8,500.00 - RM11,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Japanese (preferred)
- Korean (preferred)


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