Content Moderator-korean Speaker

2 weeks ago

Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

Overview:
As a Content Moderator fluent in Korean, you will be responsible for monitoring and reviewing user-generated content on various digital platforms to ensure compliance with community guidelines and standards. You will play a crucial role in maintaining a safe and positive online environment by identifying and removing inappropriate or harmful content. Attention to detail, cultural sensitivity, and language proficiency are essential for success in this role.

**Responsibilities**:

- Monitor user-generated content on digital platforms, including but not limited to text, images, videos, and audio clips.
- Review content flagged by users or identified by automated systems to assess its compliance with community guidelines and policies.
- Make decisions on whether to approve, edit, or remove content based on established criteria and guidelines.
- Identify and escalate emerging trends or patterns of harmful content to the appropriate teams for further investigation and action.
- Ensure timely and accurate responses to user reports and inquiries regarding content moderation decisions.
- Collaborate with cross-functional teams, including Trust & Safety, Legal, and Product Development, to improve moderation policies and tools.
- Stay up-to-date with industry trends, regulatory changes, and best practices in content moderation and online safety.
- Provide feedback and suggestions for process improvements to enhance the efficiency and effectiveness of content moderation operations.
- Maintain confidentiality and handle sensitive information with professionalism and discretion.

**Requirements**:

- Fluency in Korean (native or near-native proficiency) and proficiency in English, both written and spoken.
- Strong understanding of Korean culture, societal norms, and online behavior.
- Excellent attention to detail and ability to analyze content quickly and accurately.
- Strong decision-making skills and the ability to work independently in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Prior experience in content moderation, online safety, or a related field is preferred but not required.
- Familiarity with digital platforms and social media platforms is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

**Salary**: RM7,000.00 - RM9,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Commission pay

Application Question(s):

- Are you willing to relocate to Cyberjaya in Malaysia?
- Are you a Korean Speaker?

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