Full Time Retail Store Assistant(Central I-city/one

2 weeks ago

Petaling Jaya, Malaysia Famsy Full time

Job Title: Retail Store Assistant

Job Overview:
As a Retail Store Assistant, you will play a key role in supporting the day-to-day operations of our retail store. You will assist customers, maintain merchandise displays, process transactions, and ensure a positive shopping experience for all patrons. This position requires excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
Customer Service:
Greet customers as they enter the store and provide assistance as needed.

Answer inquiries about products, prices, availability, and store policies.

Assist customers in locating merchandise and making product recommendations based on their needs.

Handle customer complaints and resolve issues in a professional and timely manner.

Sales Support:
Process transactions accurately using point-of-sale (POS) systems.

Maintain knowledge of current sales promotions, discounts, and special offers.

Upsell and cross-sell products to maximize sales opportunities.

Monitor inventory levels and communicate stock replenishment needs to management.

Handling the printing machines and print out the products design.

Merchandising:
Ensure that merchandise displays are visually appealing and well-organized.

Replenish stock on the sales floor and arrange merchandise according to established guidelines.

Assist with setting up promotional displays and signage.

Conduct regular inventory checks to identify discrepancies and ensure accuracy.

Store Maintenance:
Keep the store clean, organized, and presentable at all times.

Perform routine cleaning tasks such as sweeping, mopping, and dusting.

Monitor and report any maintenance issues or safety hazards to management.

Assist with receiving shipments and processing merchandise deliveries.

Team Collaboration:
Work collaboratively with other store staff to achieve sales targets and performance goals.

Communicate effectively with colleagues and supervisors to coordinate tasks and share information.

Support fellow team members during busy periods and offer assistance as needed.

Participate in staff meetings, training sessions, and team-building activities.

Qualifications:
High school diploma or equivalent.

Previous retail experience preferred but not required.

Excellent customer service and interpersonal skills.

Strong communication and problem-solving abilities.

Ability to work independently and as part of a team.

Basic math skills for handling transactions and calculating discounts.

Flexibility to work evenings, weekends, and holidays as needed.

**Benefits**:
Competitive Salary.

Employee discounts on merchandise.

Opportunities for advancement and career growth.

Training and development programs.

Positive and inclusive work environment.

Application Process:
To apply, please submit your resume along with a brief cover letter explaining why you are interested in the position and why you would be a good fit for our team. We look forward to hearing from you

**Salary**: RM2,000.00 - RM2,800.00 per month

**Benefits**:

- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Supplemental pay types:

- Commission pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

Ability to Commute:

- Petaling Jaya (required)

Ability to Relocate:

- Petaling Jaya: Relocate before starting work (required)

Expected Start Date: 03/01/2024

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