IT Support
2 weeks ago
**Job Descriptions**:
- Manage and monitor infrastructure components, including cloud servers, desktop PCs, printers, and networking equipment to ensure operability.
- Diagnose, troubleshoot, and resolve network, hardware, and software issues.
- Conduct research and liaise with vendors for system deployment and implementation.
- Propose, develop, and implement actions to enhance IT systems' capability, performance, and compliance.
- Coordinate with vendors to ensure timely implementation of system enhancements and projects.
- Maintain and manage CCTV and door access systems.
- Perform asset and inventory management of IT hardware and software.
- Provide support for retail POS systems.
**Requirement**:
- Hands-on IT helpdesk experience with hardware and software troubleshooting.
- Experience in vendor management.
- Proficiency in English and Malay.
- Bachelor's degree or diploma in information technology or related field preferred.
- Minimum of 3 years of relevant work experience.
- Knowledge of network IP setup, port forwarding, database server setup, and mail server setup.
- Familiarity with TCP/IP-based services, including DNS, DHCP, TFTP, SMTP, etc.
- Strong customer support skills for on-site installations, diagnostics, troubleshooting, and repairs.
**Job Types**: Full-time, Permanent, Freelance
**Salary**: RM2,000.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
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