Helpdesk Support Cantonese Speaker

QUALIFICATION REQUIRED (In terms of education, training, skills or experience) - Bachelor in Information Technology (Information System) or above. - Required language(s): Bahasa Malaysia, Bahasa English or other dialects. - Fresh graduate or 1 year of working experience in the related field is required. - Ability to analyze & understand basic project scopes...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

Vacancy: Customer Service - Cantonese Speaker (Day Shift) - Location: Kuala Lumpur, Malaysia **Salary**: RM4000 + KPI Bonus. Head Counts: 8 Start Date: 5th February 2024. Working Hour: Mon - Sun 9am - 6pm, (5 days a week) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support &...

Position: Webhosting - Cantonese + Mandarin Speaker Location: WFH; Office in Bangsar South Working hours: 8 AM - 5 PM / 9 AM -6 PM / 10 AM - 7 PM Working days: Monday to Friday Start date: 27 May 2024 **Responsibilities**: - Accountable for addressing and resolving customer concerns while leveraging chat to upsell within an expanding customer...

**Role**:Associate/Sr. Associate -(Technical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Customer Service Technical Support Mandarin Cantonese- Handling Technical queries and objections...

Job Responsibilities - Provide a friendly and professional point of contact for customers for any queries or concerns. - Liaise with wider team members to ensure the best resolution, consistent with the contract. - Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from Home Key Skills: Customer Service Cantonese english , Remote (Work-from-Home) Location: Anywhere in Malaysia Salary Range: RM5000-5800 per month **Job Description**: Are you a proficient...

**Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Keep up-to-date on new IT products and services. Collaborate with other members of the IT team to resolve complex...

**Job Title: Interpreter (Cantonese + English) - Work From Home** Job Description: We are looking for a skilled Interpreter proficient in both Cantonese and English (B2 level) to join our team. As an Interpreter, you will play a vital role in bridging the communication gap between individuals who speak Cantonese and English, enabling smooth and effective...

**Responsibilities**: - Respond promptly to customer inquiries in Bahasa, Cantonese, and English. - Handle and resolve customer complaints in a professional manner. - Ensure customer satisfaction through effective communication and problem-solving skills. - Collaborate with team members to achieve customer service targets. - Maintain accurate records of...

Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. - Prepare activity reports - Taking ownership of created and assigned tickets and ensuring that they are resolved within the agreed-upon service level agreements (SLAs). Provide status updates to users as appropriate. - Performs any task assigned by their Operation...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English - SPM, Diploma or Degree holder with...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Position**:Customer Service (Mandarin / Cantonese Speaker)**: - **Working Location**:KL Sentral, Malaysia - **Working Hours**: Mon-Sun 9 am-6 pm, rotational week offs and OT when needed - **Working Days **:Monday to Sunday (5 days in week with rotational Week off!!) - **Salary **:Basic : RM 4000 basic, KPI bonus - **Qualification **:SPM, Diploma or Degree...

**JOB SCOPE**: - To exceed customers' expectations in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient traveling purposes. **REQUIREMENTS**: - **Good English, Mandarin & Cantonese communication skills (spoken & written).**: - **Able to read & write in Traditional...

RM5000-5800 Live Interpretation, bridging communication gap Interpreter Cantonese + English B2 Rotational Shift (pre-dominantly night shift supporting US) Home - based (WFM) from any location in Malaysia J Cantonese + B2. C1 English SHL - B2 Recruiter interview & RJP Yes Fresh to any experience with good cantonese & English proficiency. Attentive and...

**Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. - Manage live chat. - Follow communication procedures, guidelines and policies. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships...

**Qualification**: - We only consider fresh graduate or less than 1 year experience. - Any Diploma or Degree graduate can apply - Must be proficient in Cantonese - Training will be provided **Job Summary**: Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business...

**Qualification**: - We only consider fresh graduate or less than 1 year experience. - Any Diploma or Degree graduate can apply - Must be proficient in Cantonese - Training will be provided **Job Summary**: Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business...