Hiring Customer Service

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Have a walk-in interview at an International BPO Company supporting the Hong Kong & Taiwan market at JB and get hired on the same day! **SALARY**: Up to RM4000 **JOB SCOPE**: - Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc. **REQUIREMENTS**: - Good English & Mandarin...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**We are Hiring Japanese (Local Malaysian)** - **Position**:Customer Service ( Japanese + English (Local Malaysian) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: Support Hours - Between 9AM to 9PM KL Time, Monday to Sunday ,Shift between 9 AM - 9 PM (Monday - Sunday) Rotational week off - **Requirement**:...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Requirements**: - Able to start **Immediately**: - Min. SPM holder - Good command in English and Bahasa Malaysia (read, written, and spoken) - Pass pre-phone interview & assessments Job scope - Excellent telephone etiquette (professional, confident and patient) - Handle incoming customer enquiries over the telephone - Identify cause of problems and...

**Role**:Japanese Language Expert **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication Japanese language BPO Voice Process Japenese BPO Skills BPO industry BPO Hiring MS Tools BPO Call center International...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: CRM (Customer relationship Management) Customer Service Bahasa Customer Management Customer oriented Customer Care - We are #hiring for a leading BPO in KL and Johor looking for Customer...

**What is your mission?** You are also required to perform these job functions: - To perform maternal and children growing up milk formula sample survey engagement call. - To make outbound calls to promote or to update consumers on promotions, marketing activities. - To perform outbound calls to follow up on consumers enquiries and to provide resolutions...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food...

**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication Japanese language BPO Voice Process BPO Skills - We are #hiring for a leading BPO in KL and Petaling Jaya...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Cantonese english Customer service advisor Customer Engagement customer support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Bahasa Mandarin BPO Voice Process BPO Skills voice account Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language Must be fluent in...

Become a product expert that help customers for best solution. - Delivery High End customer service to clients - Should be active on Social media so could understand the customer’s concern. **Requirements**: - Basic understanding of PC & mobile device troubleshooting - 1 to 2 years of experience in customer service with 1 year in a Tech support process...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication BPO Voice Process BPO Skills BPO Call center - We are #hiring for a leading BPO in KL and Johor looking for Customer service representative agents. English Role - CSR...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Hiring of CUSTOMER SERVICE, working Location in KL Eco City Bangsar (near LRT Abdullah Hukum), salary RM2500 to RM3500. Must be able to speak in Mandarin as need to attend to mandarin speaking clients.** **Working Hours: Mon, Wed & Fri (10am-7pm), Tue & Thurs (10am-8pm), Sat (10am-3pm), one off-day choose from Mon-Sat.** **Job Descriptions**: - Provides...