Customer Service Team Leader

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

This individual collaborates cross-functionally to lead a team working to achieve high customer satisfaction from order placement to order fulfillment. This may include key account management, order status, returns, e-commerce live chat, and customer engagement. This role acts as the direct supervisor leader to a group of customer service...

The Customer Service Team Leader will be responsible for overseeing the day-to-day operations of our customer service team. This individual will manage workflow, provide guidance and support to customer service representatives, and ensure that customer inquiries and orders are handled promptly and professionally. Customer Service Team...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur ? Someone with a startup mentality, who is capable of integrating into a multicultural team? TREVO is SOCAR's newest evolutionary addition to the car-sharing ecosystem - a peer-to-peer marketplace! TREVO aims to change not just the way people in South East Asia move...

**Requirements**: **Team Leadership**: - Inspire and empower a team of customer service representatives, guiding them towards success. - Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. - Cultivate a positive and collaborative team environment that fosters growth and...

Sales and Customer Service Team Leader, English Online **Date**:16 Apr 2024 **Location**: Kuala Lumpur, East Asia, MY **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...

**Responsibilities**: - To provide day to day supervision and management of the team. - Ensure that all agents have a clear understanding of performance expectations. - Act as main point of reference for the team for queries and escalation. - Under the supervision of Operations Manager, monitor individual and team performance (by listening to calls and...

**Boost Team Leader Responsibilities**: 1. Overseeing the daily operations of the rstore to ensure smooth running and efficiency. 2. Ensuring customers are satisfied and happy with the service. 3. Ensuring that staff within the store adhere to the restaurant’s safety/service standards at all times. 4. Making sure that adequate staff is scheduled to...

**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Handling Team Leader - *Hi Team we need your support for this VERY URGENT Hiring for the role of Japanese Team Leaders. (Cyberjaya & KL Office...

**Job no**: 520760 **Brand**: FCM **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Corporate & Group Travel **Are you looking to start with a new opportunity in the travel industry?** FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team LeaderVacancy: *Japanese Team Lead - Customer Service* Location: Cyber Jaya, Malaysia. Salary Max: RM 12,400 max + Allowances Process: Travel...

**Role**:Team Leader **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Team Leader Team Management Team Leading- Provide mentorship, guidance, and career development to members of their team.- high-performing team through an exciting...

Job Advert Job Title: Telesales Team Leader - Telematics Location: Kuala Lumpur Radius Payment Solutions Ltd is one of the world’s leading service providers to the fleet and logistics market. Radius was initially established in the UK in 1990 and now operates globally with offices across 5 continents and customers worldwide. We are an ambitious, strong...

Job Responsibilities - Strategically lead a customer service team to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. - Assist in the development of processes to achieve the goals and objectives of the customer relations department given by the Top Management. -...

We are currently seeking a **Pickup Team Leader **to join DHL eCommerce Malaysia! The **Pickup Team Leader **will be responsible for ensuring timely, accurate and efficient pick-up arrangement from customers through effective planning of pick-up operations at the Depot. **_Essential Duties and Responsibilities _** Customer Service Management - Maintain...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to...

Team Leader We are hiring a Team Leader for our Fixed Income Data Department in Kuala Lumpur, Malaysia. **Role Summary** LSEG Fixed Income Data Department is responsible for the collection, analysis, integrated entry, data quality management and service of the full bond life cycle data operations of fixed income data in Asian Chinese, Japanese and Korean...