Client Service Officer

1 week ago


Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

**Essential / Key Duties & Responsibilities**:
1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts.

2. Provide customer service to customer and agents who walk in at the counter.

3. Follow up for incomplete transactions submitted by branches, agents and customers.

4. Handling written enquiries related to agent and customer.

5. Continuously suggest new process improvement related to customer servicing.

6. Provide confirmation advice/ account statement/ audit confirmation and tax voucher to customer upon request.

7. Assisting investors/agents to resolve any issues arise from online platform.

8. Liaising with service providers and other departments for all operational matters related to daily investors’ transactions.

9. Adhoc task as assign by Superior

**Experience/ Qualifications/Requirement**:

- Fresh graduates are encouraged to apply
- Good communication in English
- Good interpersonal skills
- Detail-oriented, organize, self-motivated & ability to work independently
- Responsible, positive and aggressive attitude.

**Salary**: RM3,000.00 - RM3,100.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Experience**:

- Customer support: 2 years (preferred)

**Language**:

- English (preferred)


  • Sales and Service Client Services, Officer

    Found in: beBee S MY - 4 weeks ago


    Kuala Lumpur, Malaysia State Street Full time

    Who we are looking for We are looking for an experienced Client Service Officer who is committed and passionate to add value to our clients, operations, and organization. The successful candidate will join our Client Services Team and is responsible for excellent service delivery and solutions to our asset owners, asset managers and official institutional...

  • Sales and Service Client Services, Officer

    Found in: beBee jobs MY - 1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia State Street Full time

    Who we are looking forWe are looking for an experienced Client Service Officer who is committed and passionate to add value to our clients, operations, and organization. The successful candidate will join our Client Services Team and is responsible for excellent service delivery and solutions to our asset owners, asset managers and official institutional...

  • Sales and Service Client Services, Officer

    Found in: beBee S MY - 3 weeks ago


    Kuala Lumpur, Malaysia State Street Full time

    Who we are looking for We are looking for an experienced Client Service Officer who is committed and passionate to add value to our clients, operations, and organization. The successful candidate will join our Client Services Team and is responsible for excellent service delivery and solutions to our asset owners, asset managers and official institutional...

  • Sales and Service Client Services, Officer

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia State Street Full time

    Who we are looking for We are looking for an experienced Client Service Officer who is committed and passionate to add value to our clients, operations, and organization. The successful candidate will join our Client Services Team and is responsible for excellent service delivery and solutions to our asset owners, asset managers and official institutional...

  • Sales and Service Client Services, Officer

    Found in: beBee S MY - 4 weeks ago


    Kuala Lumpur, Malaysia State Street Full time

    Who we are looking forWe are looking for an experienced Client Service Officer who is committed and passionate to add value to our clients, operations, and organization. The successful candidate will join our Client Services Team and is responsible for excellent service delivery and solutions to our asset owners, asset managers and official institutional...

  • Sales and Service Client Services, Officer

    Found in: beBee S MY - 3 weeks ago


    Kuala Lumpur, Malaysia State Street Full time

    Who we are looking forWe are looking for an experienced Client Service Officer who is committed and passionate to add value to our clients, operations, and organization. The successful candidate will join our Client Services Team and is responsible for excellent service delivery and solutions to our asset owners, asset managers and official institutional...


  • Kuala Lumpur, Malaysia Recruit Express Full time

    Answering calls from the Branches, Agents and Customers regarding Unit Trusts. - Provide customer service to customers and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new process improvement related to...


  • Kuala Lumpur, Malaysia Maple Tree Media Sdn Bhd Full time

    As owners of the largest online beauty media and marketplace in Singapore and Malaysia and Philippines, our client relationships are our top priority. Beauty Insider is seeking a dynamic and experienced Client Servicing Manager to join our team. As a Client Servicing Manager, you will play a pivotal role in building and maintaining strong relationships with...


  • Kuala Lumpur, Malaysia Maple Tree Media Sdn Bhd Full time

    Serve as the main point of contact for assigned clients, understanding their business goals and requirements. Build and nurture strong, long-lasting client relationships through effective communication and exceptional service. Act as a liaison between clients and internal teams, ensuring clear communication of client needs, expectations, and project...


  • Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

    **THE OPPORTUNITY** Our partner, an Australian financial boutique that serves as the home team for wholesale investors and corporate clients, is looking to expand their team and hire for Client Service Manager! Their client portfolio includes clients include high-net-worth individuals, charities, not-for-profits, foundations, trusts, family offices,...


  • Kuala Lumpur, Malaysia Standard Chartered Full time

    **Job***: Operations **Primary Location***: Asia-Malaysia-Kuala Lumpur **Schedule***: Full-time **Employee Status***: Permanent **Posting Date***: 23/Jun/2023, 7:13:48 AM **Unposting Date***: Ongoing **Role Responsibilities** - Assisting customers with product setup by providing step by step guidance / instruction and resolving any technical issues...


  • Kuala Lumpur, Malaysia HSBC Full time

    -Job description Business: GC HK Client Services Open positions: 1 Role Title: Manager Client Services Global Career Band: 6 Location (Country / City ): Malaysia / Kuala Lumpur Recruiter Name : Nana Nasrudin Why join us? The Opportunity: - To investigate and respond to enquiries from various parties including Clients, Fund Services CS, Sub - Custodian,...

  • Client Services Analyst

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia Snaphunt Full time

    The OfferJoin a well known brand within InsuranceA role that offers a breadth of learning opportunitiesWork in a company with a solid track record of performanceThe JobYour responsibilities will include:Following procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company...


  • Kuala Lumpur, Malaysia FirstWorks Group Sdn. Bhd. Full time

    Manage all aspects of the client business providing superior customer service while maximizing business opportunities - Be the primary liaison between client and creative team - Mentor the brand executive to lead the designated client accounts - Works within a team that consists of a copy writer, community manager and designers. - Capable of managing the...


  • Kuala Lumpur, Malaysia Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; Data Service Delivery; Entitlements - income and...

  • Client Services Analyst

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia ITA Asia Limited Full time

    Investors Trust is the global brand representing the ITA Group of companies. ITA Group is an international group of insurance companies and subsidiaries in multiple jurisdictions around the world which aims to supply investors with access to the global markets through an array of unit-link investment products.ITA International Holdings is the ultimate parent...


  • Kuala Lumpur, Malaysia One Search Pro Marketing Sdn Bhd Full time

    **Key Responsibilities and Accountabilities**: - Manage client accounts by maintaining close productive relationships with existing clients to ensure continuing contracts. - Manage relationships with all relevant stakeholders. - Foster strong and long-term client relationships. - Coordinating with internal teams to meet project milestones, to execute and...

  • Digital Client Services Executive

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia Astro Full time

    WHY JOIN US?We practice a vibrant & energetic office culture.We provide opportunities for career advancement within the company.Good performance is always rewarded accordingly.“”JOB RESPONSIBILITIES:Responsible for managing end to end digital advertising booking and billing cycle. Ensure that campaign media order from client/agencies are submitted by...

  • Event Client Servicing Executive

    Found in: beBee jobs MY - 2 weeks ago


    Jalan Pandan Indah / , Kuala Lumpur Selangor Malaysia Populus Project Sdn Bhd Full time

    Client Relationship Management:Build and maintain strong relationships with clients, understanding their needs and preferences.Communicate effectively with clients to gather requirements, provide updates, and address any concerns.Event Planning and Coordination:Collaborate with internal teams, including event planners, vendors, and production staff, to...

  • Customer Success Manager

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur Metropolitan Area, Malaysia a Snaphunt Client Full time

    Our client is a South East Asia-based SaaS Startup that is hiring for a Customer Success Manager in Kuala Lumpur, Malaysia to head their Operations.The RoleThe Customer Success Manager (CSM) will be responsible for ensuring the satisfaction and success of our customers by becoming a bridge between the client and the Customer (Customer’s Voice). They will...