Client Servicing Executive

2 weeks ago


Kuala Lumpur, Malaysia One Search Pro Marketing Sdn Bhd Full time

**Key Responsibilities and Accountabilities**:

- Manage client accounts by maintaining close productive relationships with existing clients to ensure continuing contracts.
- Manage relationships with all relevant stakeholders.
- Foster strong and long-term client relationships.
- Coordinating with internal teams to meet project milestones, to execute and fulfill clients job requests and requirements.
- Responsible for taking enquiry details from clients accurately and maintaining accurate information.
- Develop and maintain understanding of company products and services.
- Developing budgets and timelines for clients.
- Implement digital strategies by taking into consideration the specific requirements of the clients
- Oversee Social Media, working together with an internal team to produce contents, proofreading content before posting, plan and approve all social media related material.
- Prepare Contact Reports and Work-in-Progress sheets for all meetings.
- Manage and prepare creative briefs.

**Core Behavioral Competencies**:

- Good command of **English & Mandarin** in both written and verbal.
- Should be highly self-motivated and self-driven, energetic, aggressive, innovative and have a positive and great working attitude.
- Exerts attention to detail, as clients may have the same problems; reports the problems as necessary.
- Manages conflict effectively through persuasion and negotiations.
- Adapts to changing circumstances, embraces change, is open to new ideas and deals effectively with ambiguity.
- Works productively in a stressful environment, controls emotions in difficult situations and handles criticism effectively.
- Highly committed and results-oriented person and able to work under pressure.
- Be sensitive to the current market trends by observing regularly and performing competitor analysis in a bid to stay ahead.
- Answer client queries promptly and efficiently.
- Keep abreast with new trends in digital technology.
- **Fresh graduates are encouraged to apply.**

**Other benefits**:

- Chance to explore different knowledge of digital marketing from a professional & experienced team.
- Great career opportunity, as you can build your digital marketing career as you work.
- **Quarterly KPI bonus**:

- EPF & Socso + all range of basic allowance & claims
- Fun & dynamic working environment
- Friendly colleague
- Work life balance (**Current Friday WFH**)

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (required)



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