Client Services Officer

2 weeks ago


Kuala Lumpur, Malaysia Recruit Express Full time

Answering calls from the Branches, Agents and Customers regarding Unit Trusts.
- Provide customer service to customers and agents who walk in at the counter.
- Follow up for incomplete transactions submitted by branches, agents and customers.
- Handling written enquiries related to agent and customer.
- Continuously suggest new process improvement related to customer servicing.
- Provide confirmation advice/ account statement/ audit confirmation and tax voucher to customer upon request.
- Assisting investors/agents to resolve any issues arise from online platforms.
- Liaising with service providers and other departments for all operational matters related to daily investors’ transactions.
- Ad Hoc task as assigned by Superior

**Job Requirement**:

- Fresh graduates are encouraged to apply
- Good communication in English and Malay
- Good interpersonal skills
- Detail-oriented, organise, self-motivated & ability to work independently
- Responsible, positive and aggressive attitude.

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,200.00 - RM2,500.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)



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