Technical Support Executive- Mandarin Speakers
2 weeks ago
**Role**:Associate/Sr. Associate -(Technical)
**Timings**:Shifting Schedule (Permanent)
**Industry**:BPO / ITES
**Process**:Voice
**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling
**Work Mode**:Work from office
Key Skills: Customer Service Technical Support Mandarin Cantonese- Handling Technical queries and objections professionally,
- Providing timely and accurate information to customers via various communication channels.
- Demonstrating critical thinking and a proactive attitude to address customer needs.
- Building strong customer relationships and ensuring customer satisfaction.
- Working in a rotational shift schedule, 5 working days per week.
- Should have sound Technical acumens and be a Mandarin Speaker
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