Executive - technical support (anz & asean)

**The Position**: The position will require you to support the contact centre in spoken and written English. **The Requirements for the Role**: - Diploma /Degree in IT related disciplines. - **Good command of spoken and written English.**: - **Cantonese and Mandarin speaker encouraged to apply.**: - **L1 troubleshooting and customer service skills.**: -...

Beam is Asia Pacific’s largest shared micromobility company, we are on a mission to turn little drives into better rides and make cities flow better for everyone.Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific with operations in Australia, New Zealand, South Korea, Thailand and...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

Job Description Job Brief: The Position: Technical Support Executive - Vietnamese Language Support The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops and related products and services. The position will require you to support the contact centre in spoken and written English and Vietnamese...

**Responsibilities of the Role**: - Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues. - Troubleshooting to identify hardware or software products that are defective. - Advice & educates customers through combination of experience & guideline documentation to ensure a solution to...

GLG is seeking an Associate in Kuala Lumpur to support the GLG Australia and New Zealand Professional Services Firms segment.  The Associate will help to drive GLG’s business model and develop their segments client base through close coordination with senior members of the team and working with clients to fulfil their primary project needs including...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related...

If you are a great sales person, with experience and good contacts in Asia, and want to be part of a dynamic and internationally expanding company, with a scale-up environment, awarded as the best startup of all sectors in Spain by the Ministry of Industry in 2016, number 20 in the Spanish ranking of the FT1000 2021 where the Financial Times points out the...

JLL supports the Whole You, personally and professionally. IFM Service - ASEAN Lead Account Management - Work Dynamics What this job involves Experienced with Facilities Management Service More than 5 years similar experience working as FM in fortune 500 companies Act as SPOC for ASEAN region, lead the FM team of 6 team members in providing daily FM...

Job Description Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

**Role**:Customer Service Executive -Technical **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Technical - Requirement: Min 1 years Technical support exp/fluent English **Education**: Min Degree (IT background...

About Customer Success Services The SaaS Customer Success Services organization strives to maximize SaaS revenue to Oracle and increase value contribution to our SaaS customers by: - Driving the most agile and efficient renewal process while rapidly growing existing SaaS customers - Providing best of industry service to improve customer satisfaction...

We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a...

**Description**: establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential...