Technical Support Executive

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related...

Job Description Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

Job Description The Position: The Executive – Technical Support will be required to manage incoming calls, emails and chat from customers pertaining to PCs, Laptops and Electronic products and services. The position will require you to support the contact centre in spoken and written English. The Requirements for the Role: Diploma /Degree in IT related...

We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a...

**Description**: establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

Contract type: - Permanent- Location: - Kuala Lumpur- Specialisation: - Information Technology- Reference: - PR/155541- Contact details: - Salina Mat Salim- Job published: - July 20, 2023 17:33**JOB RESPONSIBILITIES**JOB REQUIREMENTS** - Minimum 2 years of technical customer support experience. - Strong technical aptitude and software proficiency. -...

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise inestablishing a solid foundation for our service team, particularly in the areas of product refurbishment andcannibalization. This role also involves serving as the go-to technical resource for our customer service team,aiding them in delivering top-notch...

About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growthWe are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growth!We are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

The OfferWork within a company with a solid track record of successWork alongside & learn from best in class talentOpportunity to make a positive impactThe JobYour responsibilities will include:The ideal candidate will be responsible for providing comprehensive support for SAP tickets, addressing user inquiries, troubleshooting issues, and ensuring the...

**Desired Competencies (Technical/Behavioral Competency)** - Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) - Support existing backend infrastructure including Active Directory domain & M365 portal as administrator - M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/...

**Job Title**: Technical Support - Facility Management **Department**: Facilities Management **Reports To**: Facilities Executive cum Receptionist **Location**: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia **Summary** The Facility Technician will be a key member of the facilities management team, responsible for performing routine...