Technical Support

Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related...

Job Description Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a...

**Description**: establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential...

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise inestablishing a solid foundation for our service team, particularly in the areas of product refurbishment andcannibalization. This role also involves serving as the go-to technical resource for our customer service team,aiding them in delivering top-notch...

About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growthWe are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growth!We are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

Job Description Job Brief: The Position: Technical Support Executive - Vietnamese Language Support The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops and related products and services. The position will require you to support the contact centre in spoken and written English and Vietnamese...

The OfferWork within a company with a solid track record of successWork alongside & learn from best in class talentOpportunity to make a positive impactThe JobYour responsibilities will include:The ideal candidate will be responsible for providing comprehensive support for SAP tickets, addressing user inquiries, troubleshooting issues, and ensuring the...

**Desired Competencies (Technical/Behavioral Competency)** - Have experience with full administrator access rights in managing Active Directory (Azure/On-prem) and M365 (E3 & E5 License) - Support existing backend infrastructure including Active Directory domain & M365 portal as administrator - M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/...

**Responsibilities** - Required to be the point of escalation for Support Tier 1 - Responsible to assist customers in finding existing and missing content. - Coordinate to troubleshoot software issues using remote assistance software - Coordinate to troubleshoot hardware and satellite issues over the phone - Create and escalate tickets to internal...

Role and Responsibilities Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us. By joining our Technical Support...

About Abhidi:We are an end-to-end information technology services and solutions provider, working with leading organisations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains. Abhidi delivers highly responsive and innovative solutions that help clients to align their...

**THE OPPORTUNITY** This is an exciting opportunity to work with the internal ASW IT Team. We are an Australian company with headquarters in Sydney and contemporary offices spread across Vietnam, the Philippines, and Malaysia. ASW provides outsourcing and offshore service solutions to build a company with talented professionals. Currently, we are looking...