Technical Support Analyst

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices. **Responsibilities**: - Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user’s accounts, give...

Technical Analyst Important Information Location: Kuala Lumpur Job Mode: Contract Work Mode: On-site Responsibilities and Duties - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...

Hi Hope you are doing well! I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices. Responsibilities: Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user's accounts, give access to...

**Technical Business Analyst, IT solution Delivery** **Responsibilities** - You are required to engage into the Agile Development Life Cycle - You are responsible for written and verbal communication, including technical writing skills - You have to coordinate advanced strategies for gathering, reviewing and analyzing data requirements - You are required to...

Production Support Analyst Important Information Location: Kuala Lumpur Experience: Minimum 3 years of relevant experience Job Mode: Contract Work Mode: On-site Responsibilities and Duties - First level of technical support for all reported incidents. - Take ownership of reported incident from evaluation to recovery. - Trigger the execution of existing...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices.   Responsibilities: Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user’s accounts,...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

Greetings from **Softenger (Malaysia) Sdn. Bhd. !!** We are hiring for one of our Leading client for the role of **IT Analyst - Production Support** for **KL, Malaysia.** **Payroll Company : Softenger Malaysia** **Position : IT Analyst - Production Support** **Role : Long term contract (extendable based on performance)** **Work Location: Menara, Jalan...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

**Job Title : Test Analyst** **ROLE PURPOSE**: Support Test COE Manager with the implementation of the Testing Centre of Excellence (COE) which contains the Software Testing Life Cycle (STLC) practices to provide a proactive and independent testing service (i.e. SIT & Performance testing) to ensure the quality software delivery to the...

**Job Description (JD)** - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services. - Maintain the relationship...

**Job Title : Application Support Analyst** **ROLE PURPOSE**: **Formulate, design, develop, implement, maintain and support mission-critical payment, settlement, depository, clearing and capital market systems to serve the key functions of the following stakeholders**: â-ª Real-time gross settlement, securities depository, and securities corporate...

**TITLE: BUSINESS ANALYST (Digital Business Analyst/Functional Solution Analyst)** **JOB PURPOSE**: - Collaborate with business users and technical delivery teams in developing scalable and flexible IT solution including studying both the business and system impact, create technical user stories, co-work with product owner, functional design, support...

**Responsibilities** - Handle production support tickets promptly and efficiently. - Collaborate with cross-functional teams to troubleshoot and resolve complex issues. - Identify and implement process improvements to streamline support operations. - Provide technical assistance and guidance to customers and internal stakeholders. - Maintain accurate...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

Job Purpose: The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...