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Banking Technical Analyst(Application Support
2 months ago
**Job Description (JD)**
- Constantly manage communication and relationship with Leads, direct supervisor, and peers.
- Involve and work on day-to-day operation.
- Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services.
- Maintain the relationship with the client and all stakeholders.
- Establish and maintain relationships with third parties/vendors.
- Good knowledge and experience in front-end and back-end environment solution development, troubleshooting and production support.
- Experience in banking projects and solutions will be an added advantage.
- Must have experience in Oracle stored procedures and SQL commands/queries.
- Experience in Information Technology Service Management (ITSM) tools.
**Key Skills / Knowledge and Behaviors**
- Should have more than 5-7years of work experience in the IT banking industry.
- Knowledge in System Development Life Cycle [SDLC] methodology and experience in performing the system development processes within the SDLC.
- Solid technical background, with understanding or hands-on experience in software development and web technologies will be advantage.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Proven work experience on technical aspect.
- Decision-making skills.
- Excellent written and communication.
- Organizational and time-management skills.
- Good Technical knowledge on Oracle PL / SQL & Unix / Linux
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM2,064.15 - RM6,240.57 per month
Schedule:
- Night shift
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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