Technical Analyst/application Support

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

**Job Title : Application Support Analyst** **ROLE PURPOSE**: **Formulate, design, develop, implement, maintain and support mission-critical payment, settlement, depository, clearing and capital market systems to serve the key functions of the following stakeholders**: â-ª Real-time gross settlement, securities depository, and securities corporate...

**Responsibilities** - Handle production support tickets promptly and efficiently. - Collaborate with cross-functional teams to troubleshoot and resolve complex issues. - Identify and implement process improvements to streamline support operations. - Provide technical assistance and guidance to customers and internal stakeholders. - Maintain accurate...

**Job Title : Application Support Analyst (CRM)** **ROLE PURPOSE**: Formulate, design, develop, implement, maintain and support the implementation of journeys for multiple audiences to cultivate relationships and enhance communications with active and inactive prospects and customers to serve the key functions of the following stakeholders: â-ª...

**Job Description (JD)** - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services. - Maintain the relationship...

**IT Application Analyst for - Digital Solutions.** - Running the end-to-end SDLC process, including requirement studies, testing support, deployment planning, and post implementation support. - To coordinate with external vendors to ensure deliverables meet Bank requirement. - To coordinate, test and implement enhancement or fixes. - To assist in closing...

Job Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth. Analyze and provide technical application backup and support. Performs ongoing activities to maintain and enhance overall system performance. Responsible for setting customer expectation and escalate issues to a higher level or inter departments...

Production Support Analyst Important Information Location: Kuala Lumpur Experience: Minimum 3 years of relevant experience Job Mode: Contract Work Mode: On-site Responsibilities and Duties - First level of technical support for all reported incidents. - Take ownership of reported incident from evaluation to recovery. - Trigger the execution of existing...

Greetings from **Softenger (Malaysia) Sdn. Bhd. !!** We are hiring for one of our Leading client for the role of **IT Analyst - Production Support** for **KL, Malaysia.** **Payroll Company : Softenger Malaysia** **Position : IT Analyst - Production Support** **Role : Long term contract (extendable based on performance)** **Work Location: Menara, Jalan...

Technical Analyst Important Information Location: Kuala Lumpur Job Mode: Contract Work Mode: On-site Responsibilities and Duties - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...

Hi Hope you are doing well! I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our...

**Position objective**: **Roles and Responsibilities**: - Define standard workflow and governance level 1 helpdesk according to IT policy; - Provide technical solutions to business users, make design and workflow to facilitate the needs. - Conduct data analysis and testing, draft testing plan. - Prepare FS and TS for change requirements; - Make change to...

Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design appropriate metrics for reporting on key performance and quality indicators,...

**Qualifications and Skills**: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. - Proven experience as an Application Support Engineer or in a similar technical support role. - Familiarity with ITIL framework and best practices in IT service management. - Knowledge of scripting languages...

Job Purpose: The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

General information**Office (s)** Kuala Lumpur, MYS **Date Published** Monday, January 22, 2024 **Country** Malaysia **Job ID** 23637 **Function** Global Support **Recruiter** BinAzizi, Ahmad Danial - Description & Requirements**The Job**: The Technical Application Specialist diagnoses, troubleshoots, repairs and debugs software, network systems...

**General information**: - Office (s)- Kuala Lumpur, MYS- Date Published- Monday, January 22, 2024- Country- Malaysia- Job ID- 23637- Function- Global Support- Recruiter- BinAzizi, Ahmad Danial**Description & Requirements**: **The Job**: The Technical Application Specialist diagnoses, troubleshoots, repairs and debugs software, network systems and/or...

**Business & Test Analysts** **Roles & Responsibilities** - Develop Digital Business and Test analysts’ ideal approach, methodology, governance & best practice. - Develop, collate, validate and document business requirements and functional specifications for solutions to Ensure business values of the respective projects are properly captured and...