Chat Support

Greeting from Net2Source! I am Ms. Riya from 'Net2source Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance. Position - chat support Language - Mandarin, Cantonese, Chinese Location - Malaysia Shift timing - 5 days working, Rotational shifts Experience - Min 6 months CS experience / Freshers...

Role**:Chat Support (Mandarin + English)** Working schedule: Rotational 24*7 Location: KL, Sentral Type: Permanent **Job Summary**: The Advisor I, Customer Service position interfaces with customers via Chat and calls or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine...

Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia **Salary**: Total Package RM 9,900 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 15 Min Requirements: - Degree - Fresher also will do - Diploma - 5 year CS experience : DUTIES AND RESPONSIBILITIES: - Understand customer enquiries...

*Job Summary:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and...

**Requirements** - Must be able to speak, read and write in_**English and Mandarin**_ - Able to work on rotational shift/ night shift - Fresh graduates are welcome with any field of study - Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations - Able to receive continuous feedback and work in a...

**Chat support services include**: - Assist with customer complaints and questions about specific products or services - Modify and escalate complaints across a number of communication channels - Be the first point of contact and advocate for customers **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM9,600.00 - RM9,800.00 per...

**Requirements** - Must be able to speak, read and write in_**English and Mandarin**_ - Able to work on rotational shift/ night shift - Fresh graduates are welcome with any field of study - Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations - Able to receive continuous feedback and work in a...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

This is Niharika from Eteam Workforce Sdn Bhd. We are hiring for Japanese speakers to work with one of our clients. Below are the job details - Role - Chat Support - Japanese JLPTN1 / N2 Shift - 24/7 Type - Permanent role. Location - KL Sentral Languages - Japanese and English Qualification and Experience -Freshers and experienced can apply Start -...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

Vacancy: Team Lead - Chat Support (Korean) Location: Kuala Lumpur Sentral, Malaysia. **Salary**: RM 12,000 - 13,000 Allowance: Shift allowance + KPI Process: Social Media Chat Support Language: Native Korean and English Start Date: ASAP or with Joining date Roles & Responsibilities: - Managing a team of 20 to 25 FTE - Client/Customer/People...

Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...

Job Overview: Primary Responsibilities: - Respond to customer inquiries and support customer needs through chat channels on social media platforms, - Resolve customer issues efficiently and effectively, aiming to provide first-contact resolution whenever possible. - Build rapport and maintain strong customer relationships by providing accurate and relevant...

Headcounts: 35 **Salary**: RM4000 (basic) + RM500 allowance (complexity) + RM200 (housing allowance) Location: KL Sentral Working Mode: 24/7 Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use...

Headcounts: 32 **Salary**: RM4000 (basic) + RM500 allowance (complexity) + RM200 (housing allowance) Location: KL Sentral Working Mode: 24/7 Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use...

**Role**:Chat Support Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: chat - Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**About the Role** We are looking for a passionate and articulate Vietnamese speaker to join our growing Social Media Chat Support team! As a Social Media Chat Support Specialist, you will be the first line of defense for our customers on social media platforms, providing exceptional customer service and resolving inquiries in a timely and efficient manner....