Mandarin Speaker

2 weeks ago


Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

Vacancy: - Chat Support - Mandarin Speaker

Location: Kuala Lumpur, Malaysia

**Salary**: Basic: RM 4000 - RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance

Language: Mandarin + English

Working Hour: 24*7 Rotational

Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp

Joining Date : Immediate Joiner (13th March, 2024)

Headcount: 85

Job Summary:

- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language.

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM4,100.00 per month

Application Question(s):

- What nationality are you?
- Rotational shift which include night, are you okay with it?
- Can you speak, write and read Mandarin?
- Kindly provide your Facebook URL/link?

Noted: You will be sent an Assessment test via Facebook chat, it will be a role play, how you will respond to a Customer Service query or issues.
- The salary range between RM 4000 - RM 4,100, are you okay with it?


  • Mandarin Speaker

    7 days ago


    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **POSITION**: _CHAT SUPPORT - MANDARIN SPEAKER _ **DUTIES & RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following...


  • Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Are you looking for Day shift Job Here we are hiring ," **Mandarin Speaker - Local Malaysian**" Must be fluent in English too (B2 level ) for **Customer support** ( Call Center ) Work Place - KL Sentral Salary - **3,800 -4000myr** shift - Day Shift Job type - Onsite ( need to come office ) Education - SPM & above can apply, No work experience is required...

  • Sales Consultant

    1 week ago


    Kuala Lumpur, Malaysia Micro Energy Holdings (M) Sdn Bhd Full time

    **Preferable to start immediately (Training Provided)** **RM2000 + Commission** **Location : Old Klang Road** - Bring in potential clients such as resident or commercial - Responsible for monitoring Solar contract operations KPI and customer's satisfaction, - Gather market intelligence related to competitor's activities within the power purchase and...


  • Kuala Lumpur, Malaysia Selective SDN Bhd Full time

    Position: CSR (Mandarin Speaker) **Salary**: 3500-3700 MYR? Work location:, Kuala Lumpur - KL Sentral - Menara menulife damansara Company: Upstream bpo Must-have requirements: ⚫ Diploma holders with minimum of 1 year of working experience / Degree holders in related working experience preferred in Contact Centre - Fresh graduates with Mandarin Speaking...

  • Finance Associates

    4 weeks ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Other Foreign Language Expert **Timings**:Day Shift (Permanent) **Industry**:Accounting / Finance **Work Mode**:Work from office **Functional Area**:Banking / Financial Services Key Skills: Bahasa Mandarin Cantonese Thai Sales Order - Local Malaysian Mandarin Speaker Level 2A Finance Graduate with 1-3 years of experience in Invoice processing...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Job description** We are looking for a collections officer (Mandarin Speaker) to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not...


  • Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

    **Requirements** - Malaysian - Preferably Mandarin speaker - Must possess at least a SPM Certificate or higher - Training will be provided - Computer savvy - **Able to start on 4th December** **Responsibility** - Make outbound calls to all potential prospects (given leads) - Persuade potential customers to purchase a product or services - Explain product or...

  • Mandarin Speaker

    7 days ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Role: Mandarin Speaker - Content Moderator Location: Bangkok, Thailand. Salary Max: 38,500 THB + KPI Allowance 1000 THB + 750 THB Attendance Language: : Mandarin + English Headcounts: 2 Joining Date: March, 2024. Bachelor 's degree NOTE: Must be Proficient in Mandarin language with Reading, Writing and Speaking Roles & Responsibilities: - Reviewing...

  • Live Chat Support

    3 weeks ago


    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Live Chat Support

    4 weeks ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Chat Support

    4 weeks ago


    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Live Chat Support

    7 days ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Chat Support

    7 days ago


    Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Designation: Customer Experience Specialist - Mandarin speaker Location: Subang Jaya Working hours: 9 AM - 6 PM (Daytime shift) Working days: Monday to Friday (must be available for 24/7 rotational shift) **Salary**: RM3,000 - RM3,500 + RM500 KPI allowance **Requirements**: - Fluent in English and Mandarin (both verbal and written) - SPM and above - Able...

  • Chat Support

    4 weeks ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Mandarin Speaker (Day Shift) - Location: Kuala Lumpur, Malaysia **Salary**: RM4000 + KPI Bonus. Head Counts: 8 Start Date: 5th February 2024. Working Hour: Mon - Sun 9am - 6pm, (5 days a week) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support &...


  • Kuala Lumpur, Malaysia Right Recruit Sdn Bhd Full time

    **WE ARE LOOKING FOR CANDIDATES WITH FLUENT ENGLISH WITH MANDARIN OR FLUENT ENGLISH WITH CANTONESE LANGUAGE PROFICIENCY!!!!** **Job Summary**: The Language Interpreter is responsible for handling Live Calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of Mandarin / Cantonese, and English. It...


  • Kuala Lumpur, Malaysia EAST WOOD TRADING Full time

    Mandarin Speaker is preferable. - Fluent in spoken and written Bahasa Mandarin, Bahasa Malaysia and English. - Track record of over-achieving quota - Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers - Persuasive and goal-oriented - Proven customer support experience or experience as a...


  • Kuala Lumpur, Malaysia TELECONTINENT SDN BHD Full time

    Requirements: - Malaysian - Preferably Mandarin speaker - Efficient in using computers - Capable of working under pressure - SPM or above - Can start working on 11th September Responsibility: - Handle inbound/outbound calls - Persuade potential customers to purchase a product or services - Explain product or services in detailed - To meet sales target...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Executive/ Senior Executive - Administration **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Human Resources Key Skills: Hiring SAP HR HR Analyst Senior level hiring BPO Hiring MS Tools good communication skills "International Hiring" Knowledge of MS Office - Excel, PowerPoint, Word...