Customer Service Executive

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...

Company based in Singapore (which means you have to travel to Singapore) PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Well-written Bahasa english Communication Skills typing skills Excellent Communication Strong Communication Skills (Verbal and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin Cantonese english Customer oriented Customer Engagement Customer Care customer support Must be fluent...

**Company Information** Business Nature: Maid Employment Agency Location: JB City Plaza Working hours: 5 days per week (Weekend / PH need work, based on rotational shift) - Manage and maintain the **appointment scheduling system **efficiently and accurately. - Coordinate with clients to schedule appointments and bookings according to their preferences and...

**COMPETENCY REQUIREMENT** **SKILL & KNOWLEDGE **: **QUALIFICATION & EXPERIENCE**: 1. Discussing to convey information effectively At least 3 years of working experience 2. Giving full attention to what other people are saying, specialization in relate to Logistic field taking time to understand the points being made, Able to work independently & proactive...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**Functions**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers' expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Able to...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

Assistant Customer Service Executive x3 | Singapore Orchard | 5 Days Basic Salary: $2000-$2500 + Fixed allowance $250 Working Hours: Monday - Sunday ( 5 days work week ) - 930AM-630PM / 1240PM-940PM (Rotating shift depends on schedule plan ) Locations: Orchard Job Scope: - Based at customer service counter (Mall Environment) - Organize the customer...

**ROLE AND RESPONSIBILITIES** - Analyze customer inquiries and customer behavior. - To provide first call resolution in an effective and timely manner. - To provide a high level of customer service experience when attending to customer’s request, inquires and complaints within the turnaround time. - To perform investigation as well as define the root cause...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location : Kompleks Kementerian Dalam Negeri, Taman Setia Tropika, Kempas,81200 Johor Bahru,Johor.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3....

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

**1. Responsible for dealers’ online ticketing enquiry solution as following: - ** 1.1. Part activation 1.2. check part availability 1.3. Order Management (placing orders / order cancellation) 1.4. checking on claim submission/ claim status 1.5. check and release blocked orders 1.6. system problems escalation to relevant IT support team **2....

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNET SPM / O Level / SKM Level 1 / SKM Level...

Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer's enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

Excellent phone etiquette and communication skills in English and Bahasa Malaysia (Added advantage with Chinese or other languages). Highly motivated team player, willing to learn attitude and customer service-oriented individuals. Applicants must be willing to work in Seelong and Pasir Gudang. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or...