Customer Service Executive

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Customer service Executive** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Job Requirement: - completed with SPM, UEC, and IGCSE certificates. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced environment. -...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Customer Service Executive** **Job description** - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service - Customer Service Executive - Johor, Malaysia/Startek KL Local Malaysian Head count - Ongoing walk-in-interviews. Night Shift Allowance: - 300* Location: -...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Mandarin Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language - Customer Service Executive - Startek, Johor, Malaysia/Startek KL Local...

**Position: Customer Service Executive** **Responsibilities: -** - To maintain relations with customers and ensure that their requirements are fully met - To achieving individual/territory-based sales targets and acquire new customers - To acknowledge and send out initial replies and coordinate with customers on order enquiries thereafter. - To print out...

Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues.Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential...

**About the company**: Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Responsibilities**: - To service existing merchants/ dealers. - Providing continuous support, training and briefing to all new and existing dealers/ merchants. - Attend to enquiries/ feedbacks and complaints in a timely and professional manner to customers and business partners. - Monitoring and update superior on a regular basis from the market response/...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Work location : Iskandar...

**Role**:Customer Service Executive **Timings**:Night Shift (Contract To Hire) **Industry**:IT-Hardware & Networking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin typing skills COMPUTER SKILL Fluent both Cantonese and English - Qualification: Completed with SPM, UEC, ICGSE...

Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

**Responsibilities**: - Register, update & record our customers’ particulars & requests into our on-line system and then monitor, follow up, and coordinate all works that are necessary in completing the customers’ requests. - Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers. -...

Position: Customer Service Executive Salary Package: RM2,500 - RM5,000 Company Background: IT Company (Cryptocurrency) Location: JBCC, JB Working Days: 5 days (rest days arranged by company) Working Hours: Rotational shift - Morning Shift: 8am - 5pm - Afternoon Shift: 4pm - 12.30am - Night Shift: 12am - 8.30am Benefits: Night Shift Allowance, OT, EPF,...