Customer Service Executive

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

**Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...

Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...

Local Malaysian Head count - Ongoing walk-in-interviews. Night Shift Allowance: - 300* Location: - Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia **Job Description**: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products Exceeding customer...

**Functions**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers' expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Able to...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

**Responsibilities**: - Ensure that the company’s customer database is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed; - Ensure the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied; - Ensure the performing...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

To manage walk in customer at the service centre.To consistently give excellent service at the service centre.To ensure all the stipulated guideline and procedure are followed.To ensure KPIs established been met.Build positive relationships with customers.To adhere to company policy including and not limited to procedures, socialcompliance, and business...

Liaise with customer on their shipment needs and attend to customer inquiries. - Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. - Prepare shipping notes and delivery order for cargo sending to warehouse / port. - Assist in advise and confirm to customer cargoes on board date (send...

**Responsibilities**: - Provide high standard of accuracy with bookings to our customers. - Revert to customers with information which relate to their booking request and action accordingly with the required documentation. - Update and maintain Vessel/voyage profile and sailing schedule. - Verify and process roll over shipments. - Follow-up / liaison with...

Remark: - This job is to work in Singapore *Salary Range: SGD 2200 ~ 2500 + Fixed allowance **Company Information**: A Japanese multinational corporation operating a department store chain carrying a wide array of products, ranging from wedding dresses and other apparel to electronics and flatware. (Fashion & Household products) **Responsibilities**: -...

Front desk customer service for courier service company - Daily task (check & arrange customer pick up, check driver COD, weekly & monthly invoice) - Customer service for walk in customer and contract customer - Handle walk in customer and contract customer parcel. - Packing parcel **Job Types**: Full-time, Fresh graduate **Salary**: RM1,500.00 per...

**JOB RESPONSIBILITIES** - Deliver fair outcome to our customers and ensure the quality of service in place. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide...

JAWATAN KOSONG JOHOR BAHRU AREA LARKIN MY CAR FOR U SDN BHD COMPANY KERETA SEWA OPEN POSITION: SALES TEAM - Bertanggungjawab - Menepati Masa - Tanpa experience pun boleh - Balas message customer - Serve Walk-in customer Office Admin Clerk - Bertanggungjawab - Menepati masa - Paper Works - Key in system - Simple Filing Sesiapa yang berminat, sila...

**ROLE AND RESPONSIBILITIES** - Analyze customer inquiries and customer behavior. - To provide first call resolution in an effective and timely manner. - To provide a high level of customer service experience when attending to customer’s request, inquires and complaints within the turnaround time. - To perform investigation as well as define the root cause...