Manager -customer Service

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNET SPM / O Level / SKM Level 1 / SKM Level...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

**Overview**: - Location: R&F Princess Cove (near JB Sentral). - Working hours: 9am-6pm (Monday - Saturday or Sunday - Friday). - All age groups are welcome. - Multilingual (English and Chinese) is an advantage. - Public Holiday is not applicable.. **Benefits**: - Full training and guidance for newcomers. - Skills Development Program. - Acquire both...

**Hiring Branch: Cycle & Carriage Johor Bahru** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

Remark: - This job is to work in Singapore **Salary Range: SGD 2200 - 4300.00** **Company Information**: Business Nature: Education Providing quality tuition and learning programs from primary to tertiary education over 20 years. **Responsibilities**: - Acquire a strong working knowledge of the organisation’s programmes, services and processes. -...

**COMPETENCY REQUIREMENT** **SKILL & KNOWLEDGE **: **QUALIFICATION & EXPERIENCE**: 1. Discussing to convey information effectively At least 3 years of working experience 2. Giving full attention to what other people are saying, specialization in relate to Logistic field taking time to understand the points being made, Able to work independently & proactive...

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. - Responsible for addressing inquiries, resolving issues, and providing assistance - Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

XIN HWA TRADING & TRANSPORT SDN BHD was incorporated in Malaysia under the Companies Act on January 18, 2013 as a private limited company under the name of XIN HWA HOLDINGS BHD. We were subsequently converted to a public limited company on June 26, 2013.We are an investing holding company engaged in the provision of Management services. Through our...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

Responsibilities: - Customer Interaction: - Greet customers in a friendly and professional manner. - Address customer inquiries, concerns, and complaints promptly and courteously. - Provide accurate information regarding driving courses, schedules, fees, and other relevant details. - Assist customers in scheduling driving lessons, theory classes, and...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

**Company Information** Business Nature: Maid Employment Agency Location: JB City Plaza Working hours: 5 days per week (Weekend / PH need work, based on rotational shift) - Manage and maintain the **appointment scheduling system **efficiently and accurately. - Coordinate with clients to schedule appointments and bookings according to their preferences and...

**The company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. **The role**: - Ensure that Operation’s functions are...

JOB DESCRIPTION: and provide prompt and professional assistance. - Respond to customer inquiries and provide accurate information and solutions in a timely and friendly manner. - Manage booking and daily operation of car movement - Provide administrative support for operations team. - Input data into system to ensure data accuracy and completeness. - Issue...

Excellent phone etiquette and communication skills in English and Bahasa Malaysia (Added advantage with Chinese or other languages). Highly motivated team player, willing to learn attitude and customer service-oriented individuals. Applicants must be willing to work in Seelong and Pasir Gudang. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or...