Customer Service Admin

2 weeks ago


Johor Bahru, Malaysia AKEDAMI MEMANDU PERMAS JAYA SDN BHD Full time

Responsibilities:

- Customer Interaction:

- Greet customers in a friendly and professional manner.
- Address customer inquiries, concerns, and complaints promptly and courteously.
- Provide accurate information regarding driving courses, schedules, fees, and other relevant details.
- Assist customers in scheduling driving lessons, theory classes, and tests.
- Maintain a positive and helpful attitude towards all customers.
- Communication:

- Respond to inquiries promptly and effectively.
- Relay messages and information to the appropriate department or personnel.
- Follow up with customers to ensure their needs have been met satisfactorily.
- Communicate important updates or changes in schedules or procedures to customers.
- Administrative Support:

- Perform general administrative tasks such as filing, data entry, and document preparation.
- Assist in maintaining student records, including enrollment forms, attendance, and progress reports.
- Coordinate with instructors and other staff members to schedule classes and appointments.
- Prepare invoices, receipts, and other financial documents as required.
- Assist in inventory management and ordering of office supplies.
- Customer Relationship Management:

- Build and maintain positive relationships with customers to ensure satisfaction and loyalty.
- Seek feedback from customers to identify areas for improvement and make suggestions for enhancements.
- Proactively address any issues or concerns raised by customers to prevent escalations.
- Follow up with customers after course completion to gather feedback and address any post-training needs.
- Team Collaboration:

- Collaborate with other team members to ensure smooth operations and exceptional customer service.
- Communicate effectively with colleagues to share relevant information and updates.
- Support fellow team members during peak periods or when assistance is needed.

Qualifications:

- Minimum of high school diploma or equivalent; further education in customer service, administration, or related field is a plus.
- Proven experience in customer service, preferably in a similar role.
- Excellent communication skills, both verbal and written, in Malay and English.
- Strong interpersonal skills with the ability to build rapport with customers and colleagues.
- Ability to multitask, prioritize, and manage time effectively.
- Attention to detail and accuracy in administrative tasks.
- Positive attitude and willingness to learn and adapt in a dynamic environment.

**Job Types**: Full-time, Internship, Fresh graduate
Contract length: 3 months

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Day shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus



  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...


  • Johor Bahru, Malaysia LOW BROTHERS TOUR & TRANSPORT SDN BHD Full time

    JOB DESCRIPTION: and provide prompt and professional assistance. - Respond to customer inquiries and provide accurate information and solutions in a timely and friendly manner. - Manage booking and daily operation of car movement - Provide administrative support for operations team. - Input data into system to ensure data accuracy and completeness. - Issue...

  • Admin

    4 weeks ago


    Johor Bahru, Malaysia Zitra Plus Sdn Bhd Full time

    Responsibilities: - To assist and prepare loan/end-financier administrative paper works and any other documentation compilation related to conveyancing matters. - To manage and follow up with customers for documentation. - To attend walk in customers for agreement signage. - To prepare and submit daily approval report to the manager. - Be responsive to any...

  • Customer Service

    4 weeks ago


    Johor Bahru, Malaysia Nihon Pigment Sdn Bhd Full time

    The incumbent coordinates with the Production & QA department to ensure customers’ requirements are fulfilled, manages the delivery schedule and delivery orders and inventory levels. In addition, the incumbent monitors and reports the delivery performance, handles customers’ inquiries as well as perform administrative work. - To support Customer Service...


  • Johor Bahru, Malaysia SPRAY Full time

    **Responsibilities**: - Responsible to handle customer inquiries. - Attend customers and provide good customer service. - Actively attending calls and sharing the business concept with the customers. - Assist in maintaining Accounts Receivable, Accounts Payable, and General Ledger. - Assist in daily cash monitoring and management. - Manage monthly petty...

  • Customer Service

    1 month ago


    Johor Bahru, Malaysia Mrt Multipay Full time

    customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

  • Customer Service

    4 weeks ago


    Johor Bahru, Malaysia Viskou Technology Sdn Bhd Full time

    **Responsibility**: 1. Assisting sales department in all aspects of sales processes, documentations, administrative supports and delivery arrangements. 2. Perform basic customer service functions, like answering questions or responding to inquiries. 3. Compile sales reports and monitor sales efforts. 4. Update databases and customer records. 5. Perform other...

  • Customer Services

    4 weeks ago


    Johor Bahru, Malaysia JAUHARAH POWER ENTERPRISE Full time

    **JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

  • Customer Service

    4 weeks ago


    Johor Bahru, Malaysia GENESIS MILLENIUM FALCON SDN BHD Full time

    **Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

  • Sales Admin Clerk

    4 weeks ago


    Johor Bahru, Malaysia CKT MARKETING SDN. BHD. [367779-V] Full time

    COMPANY Job Title: Sales Admin Clerk Location: JOHOR BAHRU Job Summary: Duties and Responsibilities: - Maintain and update customer files, including contact information and account activity - Maintain accurate records of sales transactions and orders - Enter and maintain customer orders and invoices in the company system - Handle incoming calls and...

  • IT Customer Service

    4 weeks ago


    Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full time

    **Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

  • Customer Service

    5 days ago


    Johor Bahru, Malaysia PENI GROUP SDN BHD Full time

    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNET SPM / O Level / SKM Level 1 / SKM Level...

  • Admin

    1 week ago


    Johor Bahru, Malaysia Zitra Plus Sdn Bhd Full time

    Responsibilities: - To monitor and submit all sales cases from sales department and dealers. - To assist and prepare loan/end-financier administrative paper works and any other documentation compilation related to conveyancing matters. - To manage and follow up with customers for documentation. - To attend walk in customers for agreement signage. - To...


  • Johor Bahru, Malaysia Solana Tec Sdn Bhd Full time

    **Job Highlights** - Positive & competitive working environment - On job training, Team Building Event & Exercise activities - Opportunity to convert as permanent staff after industry training. **Responsibilities** - Liaising with internal and external parties - with clients, contractors, and internal parties. - Managing incoming calls, general queries,...


  • Johor Bahru, Malaysia The Swim Starter Full time

    **The Swim Starter** is committed to equipping all children with the ability to swim to safety at all times. The Swim Starter has grown with the times, and we are looking for capable and passionate individuals like you to help grow the company further. Begin your journey with us today. - Reply to WhatsApp chats, Facebook Messenger and Instagram Direct...

  • Admin Sales

    1 month ago


    Johor Bahru, Malaysia Nala Groups Full time

    Position : Admin cum Sales Salary : RM6000 Working Location : Gelang Patah Working Days : Mon - Fri Working Time : 8am - 5pm or 9am - 6pm Job Description: - To serve assisting customers - To get new potential customers Requirements: - Must have at least 5 years or above experiences - Have sales experience - Minimum SPM or above. - Able to communicate...


  • Johor Bahru, Malaysia The Swim Starter Full time

    **The Swim Starter** is committed to equipping all children with the ability to swim to safety at all times. The Swim Starter has grown with the times, and we are looking for capable and passionate individuals like you to help grow the company further. Begin your journey with us today. - Reply to WhatsApp chats, Facebook Messenger and Instagram Direct...

  • Service Advisor

    4 weeks ago


    Johor Bahru, Malaysia SYABAS AUTO SERVICE SDN BHD Full time

    Excellent phone etiquette and communication skills in English and Bahasa Malaysia (Added advantage with Chinese or other languages). Highly motivated team player, willing to learn attitude and customer service-oriented individuals. Applicants must be willing to work in Seelong and Pasir Gudang. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or...


  • Johor Bahru, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...


  • Johor Bahru, Malaysia Cycle & Carriage Bintang Berhad Full time

    **Hiring Branch: Cycle & Carriage Johor Bahru** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...