Customer Service Trainer

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

職責： - 管理和指導日常客戶服務任務的順利進行，監督、輔導、理順流程，進行標準化考核，提升客戶服務效率。 - 對複雜問題提供清晰的指示。 - 與客戶服務品質控制團隊合作進行知識培訓、處理投訴和其他重要任務。 -...

**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Airbnb Property Management** **Salary Range: Basic MYR1,900 - MYR3,500** **Location: Country Darden Danga Bay, Johor Bahru** **Benefit: EPF, Socso** MAIN DUTIES / RESPONSIBILITIES - Interacting with walk-in customers and providing assistance. - Delivering customer...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

Remark: - This job is to work in Singapore *Salary Range: SGD 2200 ~ 2500 + Fixed allowance **Company Information**: A Japanese multinational corporation operating a department store chain carrying a wide array of products, ranging from wedding dresses and other apparel to electronics and flatware. (Fashion & Household products) **Responsibilities**: -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

Front desk customer service for courier service company - Daily task (check & arrange customer pick up, check driver COD, weekly & monthly invoice) - Customer service for walk in customer and contract customer - Handle walk in customer and contract customer parcel. - Packing parcel **Job Types**: Full-time, Fresh graduate **Salary**: RM1,500.00 per...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

**ROLE AND RESPONSIBILITIES** - Analyze customer inquiries and customer behavior. - To provide first call resolution in an effective and timely manner. - To provide a high level of customer service experience when attending to customer’s request, inquires and complaints within the turnaround time. - To perform investigation as well as define the root cause...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Mandarin Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language - Customer Service Executive - Startek, Johor, Malaysia/Startek KL Local...

Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

**Customer service Executive** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Job Requirement: - completed with SPM, UEC, and IGCSE certificates. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced environment. -...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Bahasa english Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...

PLL Packaging Sdn. Bhd., an integrated manufacturing company specialising in heavy duty carton/boxes, slip sheets, paper pallets, offset boxes and other paperboard products for various industries, namely aerospace, foods, electronics, supply-chain/logistics was established in 2003. We are the subsidiary company of Honwee Corrugated Carton Sdn. Bhd., company...

**Responsibilities**: - Responsible of all related daily counter works (interview customer, update info, collection payment, etc). - Prepare and maintain document ,records files - Issue receipt and invoice - Received customers feedback and incoming calls - Responsibility for indoor sales operation, product promotion sales and customer service, sales...

**The company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. **The role**: - Ensure that Operation’s functions are...

**Key Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Key...