Customer Service Executive

2 weeks ago


Johor Bahru, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

**Responsibilities**:

- Ensure the preparation of quotation time basis with sufficient details and follow up.
- Segregation off work to meet shipment arrangements.
- Attend & assist indoor meetings with customer on related matters.
- Build and maintain excellent relationships with clients.
- Handling and understand customer's inquiry and respond accordingly.
- Follow up on the payment of cash bills for collection.
- Liaise with customer on the daily basis for shipment arrangements.
- Coordinate with Operations and Forwarding Department on daily basis for shipment arrangement.
- Preparation of Job Order for daily shipments.
- Undertake any others duties as requested by department head or management.

**Requirements**:

- At least 2 Year(s) of working experience in the related field is required for this position.
- Fluent in English, **Mandarin**, excellent oral and written communication skills.
- Good team player, independent and self motivated.

**Work arrangements**

Monday - Friday: 8:30am - 6pm

Alternate Saturday : 9am - 12:30pm

Lunch hour: 12:30pm - 1:30pm (Monday - Thurs)

1pm - 2:30pm (Fri)

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday
- Weekend jobs

Application Question(s):

- Expected salary?
- Notice period?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- Mandarin (required)



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