Customer Service

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...

Liaise with customer on their shipment needs and attend to customer inquiries. - Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. - Prepare shipping notes and delivery order for cargo sending to warehouse / port. - Assist in advise and confirm to customer cargoes on board date (send...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...

Remark: - This job is to work in Singapore *Salary Range: SGD 2200 ~ 2500 + Fixed allowance **Company Information**: A Japanese multinational corporation operating a department store chain carrying a wide array of products, ranging from wedding dresses and other apparel to electronics and flatware. (Fashion & Household products) **Responsibilities**: -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

Front desk customer service for courier service company - Daily task (check & arrange customer pick up, check driver COD, weekly & monthly invoice) - Customer service for walk in customer and contract customer - Handle walk in customer and contract customer parcel. - Packing parcel **Job Types**: Full-time, Fresh graduate **Salary**: RM1,500.00 per...

**ROLE AND RESPONSIBILITIES** - Analyze customer inquiries and customer behavior. - To provide first call resolution in an effective and timely manner. - To provide a high level of customer service experience when attending to customer’s request, inquires and complaints within the turnaround time. - To perform investigation as well as define the root cause...

Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

**Customer service Executive** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Job Requirement: - completed with SPM, UEC, and IGCSE certificates. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced environment. -...

Responsibilities: - Customer Interaction: - Greet customers in a friendly and professional manner. - Address customer inquiries, concerns, and complaints promptly and courteously. - Provide accurate information regarding driving courses, schedules, fees, and other relevant details. - Assist customers in scheduling driving lessons, theory classes, and...

Working Hours: Mon - Fri 8am - 8pm (12 Hours/day, 5 Day-Work Week, Work From Home) **Responsibilities**: - respond promptly and professionally to customer inquires via all communication channels - ⁠provide accurate information about our products or services - ⁠resolve customer issues and ensure customer satisfaction - ⁠work with other operation team...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...

PLL Packaging Sdn. Bhd., an integrated manufacturing company specialising in heavy duty carton/boxes, slip sheets, paper pallets, offset boxes and other paperboard products for various industries, namely aerospace, foods, electronics, supply-chain/logistics was established in 2003. We are the subsidiary company of Honwee Corrugated Carton Sdn. Bhd., company...

**Responsibilities**: - Responsible of all related daily counter works (interview customer, update info, collection payment, etc). - Prepare and maintain document ,records files - Issue receipt and invoice - Received customers feedback and incoming calls - Responsibility for indoor sales operation, product promotion sales and customer service, sales...

Local Malaysian Head count - Ongoing walk-in-interviews. Night Shift Allowance: - 300* Location: - Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia **Job Description**: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products Exceeding customer...

**The company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. **The role**: - Ensure that Operation’s functions are...

**Key Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Key...