Customer Service Team Leader

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Digital Marketing Mandarin Thai Team Leader - **Job Scope**: - **What’s your mission?** As a Team Lead, you will be working with our ePayment...

職責:- 管理和指導日常客戶服務任務的順利進行,監督、輔導、理順流程,進行標準化考核,提升客戶服務效率。- 對複雜問題提供清晰的指示。- 與客戶服務品質控制團隊合作進行知識培訓、處理投訴和其他重要任務。- 促進與相關部門的有效溝通,確保業務順利實施。-...

職責： - 管理和指導日常客戶服務任務的順利進行，監督、輔導、理順流程，進行標準化考核，提升客戶服務效率。 - 對複雜問題提供清晰的指示。 - 與客戶服務品質控制團隊合作進行知識培訓、處理投訴和其他重要任務。 -...

**Roles & Responsibilities：** - Manage a call centre team and ensuring deliverables are met - Guide and mentor team to manage customer enquiries and troubleshoot issues - Plan and roster team schedule - Ensure delivery of fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to...

**Roles & Responsibilities：** - Manage a call centre team and ensuring deliverables are met - Guide and mentor team to manage customer enquiries and troubleshoot issues - Plan and roster team schedule - Ensure delivery of fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to...

**About Us** GKN Aerospace is the world's leading multi-technology tier 1 aerospace supplier. With 38 manufacturing locations in 12 countries, we serve over 90% of the world”s aircraft and engine manufacturers. We design and manufacture innovative smart aerospace systems and components. Every time you travel by air almost anywhere in the world, it is...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

Roles & Responsibilities: Manage a call centre team and ensuring deliverables are met Guide and mentor team to manage customer enquiries and troubleshoot issues Plan and roster team schedule Ensure delivery of fair outcome to our customers and ensure the quality of service in place Actively share customer feedback to internal departments to improve the...

Req ID: 121230 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Detailed Description**: Performs tasks such as, but not limited to, the following: - Coordinates buying activities for procurement team. - Manages team projects and allocates resources. - Provides advice on procurement documentation creation,...

Req ID: 117649 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: **Functional Area**: SCM - Supply Chain Management **Career Stream**: BUY - Buying **Role**: Team Leader 3 **Job Title**: Buying Team Leader 3 **Job Code**: TL3-SCM-BUY **Band**: Level 08 **Direct/Indirect Indicator**:...

JobID :34883 TG CM(A35)Job Position:Team Leader (Fresh Food Processing) (Fish & Seafood)Company Background: Largest Chain SupermarketWorking Location: Sunview Rd, SingaporeAttached Training Store Location : Upper Thomson Rd.Working Hours : 7am-3.20pm;7.30am-3.50pm;8am-4.20pm;8.30am-4.50pm. Salary Range: Basic Up to ($ 3,000) + Location Allowance ($110)...

Req ID: 121230Remote Position: HybridRegion: AsiaCountry: MalaysiaState/Province: JohorCity: Johor BahruDetailed Description:Performs tasks such as, but not limited to, the following:Coordinates buying activities for procurement team. Manages team projects and allocates resources. Provides advice on procurement documentation creation, review and approval....

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 26-Jul-23 Team Leader F&B Service DAIMAN LANDMARK HOTEL Job Description **Description** 1. To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service along with the cashiering transaction. 2. Supervise the work of team members,...

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 24-May-23 Team Leader F&B Service DAIMAN LANDMARK HOTEL Job Description **Description** 1. To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service along with the cashiering transaction. 2. Supervise the work of team members,...

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 26-Jul-23 Team Leader F&B Service DAIMAN LANDMARK HOTEL Job Description **Description** 1. To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service along with the cashiering transaction. 2. Supervise the work of team members,...

Job Position:Team Leader (Fresh Food Processing in Fish & Seafood)Company Background: Largest Chain SupermarketWorking Location: Sunview Rd, SingaporeAttached Training Store Location : Upper Thomson Rd.Working Hours : 7am-3.20pm;7.30am-3.50pm;8am-4.20pm;8.30am-4.50pm. Salary Range: Basic Up to ($ 3,000) + Location Allowance ($110) +Flexible Benefit ($ 25) +...

Req ID: 120444 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Detailed Description**: - Run CTB (Clear to build/shortages) report from Rapid Response / Kinaxis - Release weekly CTB for all WO (work order) & Planner Order 13 weeks demand - Release PO conversion to buyer after MPS Gap approves. Will block those...