Customer Service Team Leader

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Digital Marketing Mandarin Thai Team Leader - **Job Scope**: - **What’s your mission?** As a Team Lead, you will be working with our ePayment...

**Roles & Responsibilities：** - Manage a call centre team and ensuring deliverables are met - Guide and mentor team to manage customer enquiries and troubleshoot issues - Plan and roster team schedule - Ensure delivery of fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to...

**About Us** GKN Aerospace is the world's leading multi-technology tier 1 aerospace supplier. With 38 manufacturing locations in 12 countries, we serve over 90% of the world”s aircraft and engine manufacturers. We design and manufacture innovative smart aerospace systems and components. Every time you travel by air almost anywhere in the world, it is...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

Req ID: 121230 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Detailed Description**: Performs tasks such as, but not limited to, the following: - Coordinates buying activities for procurement team. - Manages team projects and allocates resources. - Provides advice on procurement documentation creation,...

Job SummaryCelestica is seeking a highly skilled Procurement Team Leader to join our team. As a key member of our procurement team, you will be responsible for coordinating buying activities, managing team projects, and providing advice on procurement documentation creation and review.Key ResponsibilitiesProcurement Coordination: Coordinate buying activities...

Req ID: 117649 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: **Functional Area**: SCM - Supply Chain Management **Career Stream**: BUY - Buying **Role**: Team Leader 3 **Job Title**: Buying Team Leader 3 **Job Code**: TL3-SCM-BUY **Band**: Level 08 **Direct/Indirect Indicator**:...

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 24-May-23 Team Leader F&B Service DAIMAN LANDMARK HOTEL Job Description **Description** 1. To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service along with the cashiering transaction. 2. Supervise the work of team members,...

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 26-Jul-23 Team Leader F&B Service DAIMAN LANDMARK HOTEL Job Description **Description** 1. To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service along with the cashiering transaction. 2. Supervise the work of team members,...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

About the RoleWe are seeking a highly skilled and experienced Customer Service Director to join our team at GatedTalent. As a key member of our management team, you will be responsible for driving customer-centricity across our organization.Key ResponsibilitiesCustomer CentricityEnsure that the customer is at the forefront of all our business decisions and...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Director to lead our customer-centric initiatives at Lyreco Singapore Malaysia. As a key member of our management team, you will be responsible for driving customer satisfaction, loyalty, and retention.Key ResponsibilitiesCustomer CentricityEnsure that the customer is at the...

Req ID: 120444 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Detailed Description**: - Run CTB (Clear to build/shortages) report from Rapid Response / Kinaxis - Release weekly CTB for all WO (work order) & Planner Order 13 weeks demand - Release PO conversion to buyer after MPS Gap approves. Will block those...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

Req ID: 119787 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: **Functional Area**: SCM - Supply Chain Management **Career Stream**: PLN - Planning **Role**: Team Leader 3 **Job Title**: Planning Team Leader 3 **Job Code**: TL3-SCM-PLAN **Band**: Level 08 **Direct/Indirect Indicator**:...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

F&B Banquet Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...