Customer Service Executive

**Job Overview**: We are seeking a dynamic and customer-focused individual to join our team as a Sales & Customer Service Executive. In this role, you will play a key part in ensuring exceptional customer satisfaction while also driving sales for our cleaning and repair services. **Responsibilities** **Customer Service**: - Respond promptly to customer...

**JOB RESPONSIBILITIES** - Deliver fair outcome to our customers and ensure the quality of service in place. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide...

**Company Information** Business Nature: Maid Employment Agency Location: JB City Plaza Working hours: 5 days per week (Weekend / PH need work, based on rotational shift) - Manage and maintain the **appointment scheduling system **efficiently and accurately. - Coordinate with clients to schedule appointments and bookings according to their preferences and...

**Functions**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers' expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Able to...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**VACANCY FOR CUSTOMER SERVICE EXECUTIVE (FREIGHT FORWARDER)** **Job Requirements** - Minimum 2 years of working experience in customer service for shipping, freight forwarding in import & export is preferred. - Experience in USA shipment is an added advantage. - Experience in submitting SI, AMS and other related carrier document via online. - Computer...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

Assistant Customer Service Executive x3 | Singapore Orchard | 5 Days Basic Salary: $2000-$2500 + Fixed allowance $250 Working Hours: Monday - Sunday ( 5 days work week ) - 930AM-630PM / 1240PM-940PM (Rotating shift depends on schedule plan ) Locations: Orchard Job Scope: - Based at customer service counter (Mall Environment) - Organize the customer...

**ROLE AND RESPONSIBILITIES** - Analyze customer inquiries and customer behavior. - To provide first call resolution in an effective and timely manner. - To provide a high level of customer service experience when attending to customer’s request, inquires and complaints within the turnaround time. - To perform investigation as well as define the root cause...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location : Kompleks Kementerian Dalam Negeri, Taman Setia Tropika, Kempas,81200 Johor Bahru,Johor.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3....

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNET SPM / O Level / SKM Level 1 / SKM Level...

The incumbent coordinates with the Production & QA department to ensure customers’ requirements are fulfilled, manages the delivery schedule and delivery orders and inventory levels. In addition, the incumbent monitors and reports the delivery performance, handles customers’ inquiries as well as perform administrative work. - To support Customer Service...

Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer's enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime and leaves...

**Hiring Branch: Cycle & Carriage Johor Bahru** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer’s enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...

**Responsibilities**: - Assist customers with product/service information, pricing, and appointment - Resolve customer complaints and issues efficiently and effectively - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure excellent customer service delivery - Identify and escalate priority...

XIN HWA TRADING & TRANSPORT SDN BHD was incorporated in Malaysia under the Companies Act on January 18, 2013 as a private limited company under the name of XIN HWA HOLDINGS BHD. We were subsequently converted to a public limited company on June 26, 2013.We are an investing holding company engaged in the provision of Management services. Through our...

**仕事内容**: Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely...