Customer Service Assistant

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. - Responsible for addressing inquiries, resolving issues, and providing assistance - Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

**Responsibilities**: - Assist customers with product/service information, pricing, and appointment - Resolve customer complaints and issues efficiently and effectively - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure excellent customer service delivery - Identify and escalate priority...

Responsibilities: - Customer Interaction: - Greet customers in a friendly and professional manner. - Address customer inquiries, concerns, and complaints promptly and courteously. - Provide accurate information regarding driving courses, schedules, fees, and other relevant details. - Assist customers in scheduling driving lessons, theory classes, and...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

**COMPETENCY REQUIREMENT** **SKILL & KNOWLEDGE **: **QUALIFICATION & EXPERIENCE**: 1. Discussing to convey information effectively At least 3 years of working experience 2. Giving full attention to what other people are saying, specialization in relate to Logistic field taking time to understand the points being made, Able to work independently & proactive...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

**Responsibilities**: - Creating and distributing documents - Providing customer service to organization employees - Assisting with day to day operations of the HR functions and duties - Providing clerical and administrative support to Human Resources executives - Compiling and updating employee records (hard and soft copies)

Remark: - This job is to work in Singapore **Salary Range: SGD 2200 - 4300.00** **Company Information**: Business Nature: Education Providing quality tuition and learning programs from primary to tertiary education over 20 years. **Responsibilities**: - Acquire a strong working knowledge of the organisation’s programmes, services and processes. -...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot problems, and provide...

The incumbent coordinates with the Production & QA department to ensure customers’ requirements are fulfilled, manages the delivery schedule and delivery orders and inventory levels. In addition, the incumbent monitors and reports the delivery performance, handles customers’ inquiries as well as perform administrative work. - To support Customer Service...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

Assistant Customer Service Executive x3 | Singapore Orchard | 5 Days Basic Salary: $2000-$2500 + Fixed allowance $250 Working Hours: Monday - Sunday ( 5 days work week ) - 930AM-630PM / 1240PM-940PM (Rotating shift depends on schedule plan ) Locations: Orchard Job Scope: - Based at customer service counter (Mall Environment) - Organize the customer...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

**Responsibilities**: - Responsible to handle customer inquiries. - Attend customers and provide good customer service. - Actively attending calls and sharing the business concept with the customers. - Assist in maintaining Accounts Receivable, Accounts Payable, and General Ledger. - Assist in daily cash monitoring and management. - Manage monthly petty...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNET SPM / O Level / SKM Level 1 / SKM Level...

**The company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. **The role**: - Ensure that Operation’s functions are...