Helpdesk/customer Service

CUSTOMER SERVICECHERAS, KUALA LUMPURJob Summary:We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities:To attend and respond to customer...

**Deskripsi Kerja**: - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan - Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa - Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan - Menyediakan laporan...

**Deskripsi Kerja**: - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan - Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa - Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan - Menyediakan laporan...

**Deskripsi Kerja**:- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan- Menyediakan laporan...

**Deskripsi Kerja**:- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan- Menyediakan laporan...

_Make product recommendations or services to customers based on their needs and preferences._ - Upgrade and cancel customer accounts by customer request._ - Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ - Ensure customers are satisfied with their purchases or service._ - Assist customers in placing...

Languages - Mandarin+B2 English Profile - Customer Service Location - Sunway Visio Hours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend] Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service. Education - Preferable secondary school education (eg: SPM,...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

**Customer service for Telecom** **Immediate Joiner** - 3rd June.**: - Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) - Working hours: 9 am - 6 pm - Working day: Monday to Friday4) - Location        : KL Sentral - provide troubleshooting solutions to customers when customer facing issue...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standardsEnsure meeting service targets in achieving service, productivity and quality assurance level.To meet daily targets.Assist in creating ways for delivering excellent customer service or problems...

Languages - Mandarin+B2 EnglishProfile - Customer ServiceLocation - Sunway VisioHours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend]Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service.Education - Preferable secondary school education (eg: SPM, O-Level,...

Customer service for TelecomImmediate Joiner 3rd June.**: Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) Working hours: 9 am 6 pm Working day: Monday to Friday4) Location : KL Sentral- provide troubleshooting solutions to customers when customer facing issue in terms of using HUAWEI electronic...

_Make product recommendations or services to customers based on their needs and preferences._ Upgrade and cancel customer accounts by customer request._ Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ Ensure customers are satisfied with their purchases or service._ Assist customers in placing orders,...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

FULL TIME CUSTOMER SERVICE WANTEDGaji Tinggi Commission tinggiLokasi : Cheras PermaisuriGaji (RM1, RM2,500.00 per month)EPF, Socso Dan EisBonus Raya + Bonus Year endCommissionJOBSCOPEMembalas mesej customer di WS ,FB dan InstagramHarus Membalas mesej customer dengan Cepat (Penting)Seorang yg proaktifMengendalikan booking CustomerMembuat followup dan Remind...

FULL TIME CUSTOMER SERVICE WANTEDGaji Tinggi Commission tinggiLokasi : Cheras PermaisuriGaji (RM1, RM2,500.00 per month)EPF, Socso Dan EisBonus Raya + Bonus Year endCommissionSKOP KERJA UTAMAMembalas pm customer di FB dan InstagramReply customer di watsappSeorg yg proaktif dan cepat balas mesej customerMengendalikan booking pelangganTraning akan diberikan...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...