Customer Relation

**Deskripsi Kerja**:- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian waktu doktor dan pelanggan.- Membalas semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut ketetapan masa dan secara lengkap.- Menyediakan laporan temujanji harian untuk memastikan perancangan dan kelancaran operasi...

**Deskripsi Kerja**:- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan- Menyediakan laporan...

Job Requirements:i) Friendly and easy-goingii) Extrovert or not shy to communicate and build relationship with our friendly membersiii) Reliable and dependableiv) Confidence, fun and energetic personalityv) Passion to learnvi) Responsiblevii) Having experience in the Fitness Industry operations or customer relations is a plus pointviii) University students...

Customer service for TelecomImmediate Joiner 3rd June.**: Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) Working hours: 9 am 6 pm Working day: Monday to Friday4) Location : KL Sentral- provide troubleshooting solutions to customers when customer facing issue in terms of using HUAWEI electronic...

JOB DESCRIPTION Support daytoday customer relation activities involving appointment management, customer feedbacks, dentist schedule and operational matters. Identify customer relation improvement activities, update and review daily reports to ensure accuracy and timeliness. Drive higher rate of patient's retention through database review, analysis and task...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standardsEnsure meeting service targets in achieving service, productivity and quality assurance level.To meet daily targets.Assist in creating ways for delivering excellent customer service or problems...

Job Responsibilities: Answering customer inquiries and following up with customers about their order status. Creating and processing orders in a timely manner, processing request for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative...

E-commerce Customer Service Representative:Responsibilities To respond in a professional and timely manner to any customer query/complaint on ecommerce marketplaces, webstore, and brand social media accounts. To assist customers with their orders, requirements and aftersales service issues. To followup on all customer requests to ensure all pending issues...

RESPONSIBILITIESEffectively manage incoming calls. Resolve customer complaints and questions via phone. Reach out to existing customers to conduct Service Quality Calls. Act as the company gatekeeper. Maintain good relationship between internal & external customers and companyREQUIREMENTS No minimum working experience in the related field is required for...

Respond to customer inquiries on company's services and products Attend to customers calls and messages Data entry, update report, issuing receipt, update information, etc Assist in general office administration work, sales and marketing processes Assist in HR related matters Handling social media postingRequirements: Fresh Graduate are welcome to apply....

Responsibilities: Source new sales opportunities through inbound lead followup and outbound cold calls (leads are provided by the company) Understand customer needs and requirements. Close sales and achieve monthly/quarterly quotas. Contribute to team effort by accomplishing related results as needed. Build and funnel sales opportunities via direct customer...

Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution information...

CUSTOMER SERVICECHERAS, KUALA LUMPURJob Summary:We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities:To attend and respond to customer...

Responsibilities: Meet and greet customers Assigning customers to available executives Attending to telephone calls & inquiries Monitor selected activities e.g test drive and demo car movement Updating database Preparation of reports and related documents Assist in CSI and CRM activities Assist in administrative dutiesJob Requirement: Minimum Certificate or...

Customer Service Operators (CSO) take calls from customers who are needing immediate assistance. CSO handle incoming calls and initiate outbound calls to customers while noting down key information. You will be responsible to manage and lead a team of CSOs in achieving their KPIs and overall company goals.CSOs are expected to follow established methods and...

JOB DESCRIPTION:70%: Live-chat, 30%: Call & E-mailHandle all social media interactions including:Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. Respond to user inquiries and escalate issues as needed. Help with adhoc projects and tasks (social...

Job Descriptions: Manage day to day customer service operation including administration duties. Handle quotations, invoices & billing processing, follow up and negotiation. To ensure proper filing and recording of all data and information. Involve in tender preparation whenever needed. Perform other related duties if necessary Assists in communication with...

Job Responsibilities: Resolve customer service enquiries and issues promptly, ensure effective and timely follow up Communicate and coordinate with internal departments on any direct requests and unsolved issues Work closely with WHs on problems picking items & Book's condition QC issue SO and communicate with customer on suitable outcome timely. Work close...

About Us:Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients in...

Responsibilities & Authorities To assist Marketing Manager with periodic visits to current customers to maintain good level of service satisfaction and relationship To seek new potential customers and business opportunities Customer service - attend to customers/clients complaint and request Compile monthly reports on sales variance, set KPIs, aging debtors'...