Customer Service Executive

RESPONSIBILITIESEffectively manage incoming calls. Resolve customer complaints and questions via phone. Reach out to existing customers to conduct Service Quality Calls. Act as the company gatekeeper. Maintain good relationship between internal & external customers and companyREQUIREMENTS No minimum working experience in the related field is required for...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standardsEnsure meeting service targets in achieving service, productivity and quality assurance level.To meet daily targets.Assist in creating ways for delivering excellent customer service or problems...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

CUSTOMER SERVICECHERAS, KUALA LUMPURJob Summary:We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities:To attend and respond to customer...

Memastikan kebersihan kedai di laksanakan.- Membuat pengiraan produk dan stok agar "OHB" dan POS sama.- Memastikan etika pemakaian dan keterampilan sentiasa dalam keadaan yang baik.- Memastikan menepati jadual dan tugasan yang telah ditetapkan.- Boleh bekerja shift.- Menerima stok dari HQ dan mesti sama dengan "transfer note", dan jika tidak sama, perlu di...

Job Responsibilities: Resolve customer service enquiries and issues promptly, ensure effective and timely follow up Communicate and coordinate with internal departments on any direct requests and unsolved issues Work closely with WHs on problems picking items & Book's condition QC issue SO and communicate with customer on suitable outcome timely. Work close...

JOB DESCRIPTION:70%: Live-chat, 30%: Call & E-mailHandle all social media interactions including:Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. Respond to user inquiries and escalate issues as needed. Help with adhoc projects and tasks (social...

Languages - Mandarin+B2 EnglishProfile - Customer ServiceLocation - Sunway VisioHours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend]Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service.Education - Preferable secondary school education (eg: SPM, O-Level,...

ResponsibilitiesJob duties include, but are not limited to the following:acts with integrity, honesty and knowledge that promote the mission, values and culture of the company. Adhere to all company standards, procedures and guidelines. Good understanding with work flow and services provided by the Company. Deliver excellent customer service to all guest to...

Customer service for TelecomImmediate Joiner 3rd June.**: Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) Working hours: 9 am 6 pm Working day: Monday to Friday4) Location : KL Sentral- provide troubleshooting solutions to customers when customer facing issue in terms of using HUAWEI electronic...

_Make product recommendations or services to customers based on their needs and preferences._ Upgrade and cancel customer accounts by customer request._ Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ Ensure customers are satisfied with their purchases or service._ Assist customers in placing orders,...

About Us:Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients in...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

FULL TIME CUSTOMER SERVICE WANTEDGaji Tinggi Commission tinggiLokasi : Cheras PermaisuriGaji (RM1, RM2,500.00 per month)EPF, Socso Dan EisBonus Raya + Bonus Year endCommissionJOBSCOPEMembalas mesej customer di WS ,FB dan InstagramHarus Membalas mesej customer dengan Cepat (Penting)Seorang yg proaktifMengendalikan booking CustomerMembuat followup dan Remind...

FULL TIME CUSTOMER SERVICE WANTEDGaji Tinggi Commission tinggiLokasi : Cheras PermaisuriGaji (RM1, RM2,500.00 per month)EPF, Socso Dan EisBonus Raya + Bonus Year endCommissionSKOP KERJA UTAMAMembalas pm customer di FB dan InstagramReply customer di watsappSeorg yg proaktif dan cepat balas mesej customerMengendalikan booking pelangganTraning akan diberikan...

Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service. Preferable: Secondary school education (eg: SPM, O-Level, UEC, SKM Tahap 3 etc) or above. Operation Hours 9am6pm 5 days work per week including weekend Location: Sunway Visio Age Below 40 YearsJob Type: PermanentPay: RM3, RM3,400.00 per monthSchedule: Day...

Job Descriptions Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. Ability to speak and write in English and Bahasa Malaysia. Poses strong communication skill and go extra mile to engage customers Meeting ecommerce marketplace KPI on chat response to ensure efficiency and...

Launch your career in e-commerce Customer Service Internship OpportunityAre you a budding professional eager to gain real-world experience in the fast-paced world of online sales?If you're looking for an exciting internship opportunity in customer service, look no further—we want to be a part of your journeyWho We Are:At Max Audio Online Sdn. Bhd., we're...

Respond to customer inquiries on company's services and products Attend to customers calls and messages Data entry, update report, issuing receipt, update information, etc Assist in general office administration work, sales and marketing processes Assist in HR related matters Handling social media postingRequirements: Fresh Graduate are welcome to apply....