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Customer Engagement Specialist

3 months ago


Cheras, Selangor, Malaysia Cycle & Carriage Bintang Berhad Full time

Responsibilities

:

  • Meet and greet customers
  • Assigning customers to available executives
  • Attending to telephone calls & inquiries
  • Monitor selected activities e.g test drive and demo car movement
  • Updating database
  • Preparation of reports and related documents
  • Assist in CSI and CRM activities
  • Assist in administrative duties

Job Requirement

:

  • Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
  • Possess some working experience in frontline (Frontdesk/ Customer facing) ie from retail or hotel industries preferred.
    Fresh graduates, are encouraged to apply.
:

  • Pleasant outlook & personality with good communication and interpersonal skills
  • Ability to conversation English.

Job Type

:

Contract

Contract length: 12 months

Salary

:

RM2, RM3,500.00 per month

Benefits

:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift
  • Weekend jobs

Application Question(s):

  • Are you able to work on rotational weekends including Sat/ Sun and PH days?