Technical Support + B2B Sales

2 weeks ago


Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.

Essential Functions/Core Responsibilities
- Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems
- Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products
- Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed
- Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Clarify customer requirements; probe for understanding
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance

**Salary**: From RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Support: 3 years (preferred)
- Sales: 1 year (preferred)

**Language**:

- Vietnamese (preferred)
- English (preferred)



  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _**Location : KL Sentral (Nearby LRT KL Sentral)**_ - **Basic Salary: RM4,400 - RM4,800 + sales commission **_ - **Working Hours: Normal Working Hours / Monday - Friday**_ - **Working Type: Permanent role**_ **Job Description: - ** - Manage a portfolio of clients with responsibility for growing revenue - Meeting or exceeding sales goals. - Negotiating all...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: **Responsibilities**: - Develop and execute strategies to generate sales leads and close deals with korean clients. - Conduct virtual and face-to-face sales presentations to demonstrate the benefits and functionalities of our social media solutions. - Understand client needs and provide tailored solutions to address their specific business...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: **Responsibilities**: - Develop and execute strategies to generate sales leads and close deals with korean clients. - Conduct virtual and face-to-face sales presentations to demonstrate the benefits and functionalities of our social media solutions. - Understand client needs and provide tailored solutions to address their specific business...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: **Responsibilities**: - Develop and execute strategies to generate sales leads and close deals with korean clients. - Conduct virtual and face-to-face sales presentations to demonstrate the benefits and functionalities of our social media solutions. - Understand client needs and provide tailored solutions to address their specific business...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: **Responsibilities**: - Develop and execute strategies to generate sales leads and close deals with Japanese clients. - Conduct virtual and face-to-face sales presentations to demonstrate the benefits and functionalities of our social media solutions. - Understand client needs and provide tailored solutions to address their specific business...


  • Brickfields, Malaysia Career International FOS Sdn Bhd Full time

    **B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new...


  • Brickfields, Malaysia ManpowerGroup Full time

    **Office 365 Technical Consultant / Technical Advisor** **Position Summary** **The role of Office365 Technical Consultant** Must be experienced, having a strong technical problem solving skills in Operating systems or Servers, SharePoint & Exchange experience will be an added advantage. Additionally, experience working with a different environment as a...


  • Brickfields, Malaysia Nezda Technologies Full time

    **IT Fresh Grad in Vietnam or Technical Support Experienced are Welcomed! Native Vietnamese !** Primary Job Functions as per SOW: - Provide technical phone support to customer - Use problem solving skills and product knowledge to remotely resolve Customer's technical queries in a timely manner - Activate engineer for onsite repair with part recommendation...


  • Brickfields, Malaysia ManpowerGroup Full time

    **Working hour: Mon - Fri 9am - 6pm** **B2B Sales and Digital Marketing, minimum 1 year cold calling experience.** **Responsibilities** - Improve client’s experience by driving optimal and appropriate product adoption - When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue. - When within scope and...

  • Digital Marketing

    4 weeks ago


    Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    ***: - B2B SALES & DIGITAL MARKETING are marketing experts who are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve their goals. You have a great personality and are skilled in Outbound Sales &...


  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    **Job description** - Improve client’s experience by driving optimal and appropriate product adoption - When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products. **Qualifications**: - Diploma or Bachelor's degree in any field - With excellent **Cantonese and English **communication skills (Verbally and...


  • Brickfields, Malaysia Upstream BPO Sdn Bhd Full time

    Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...


  • Brickfields, Malaysia Upstream BPO Sdn Bhd Full time

    Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...


  • Brickfields, Malaysia Upstream BPO Sdn Bhd Full time

    Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    As a Gaming Support Representative, your primary responsibility will be to provide exceptional customer support to our Mandarin-speaking players. You will be the first point of contact for players who require assistance, troubleshooting, or information regarding our games, platform, or services. Your goal is to deliver prompt and efficient solutions to...

  • IT Product Manager

    1 week ago


    Brickfields, Malaysia Agensi Pekerjaan Career Channel Sdn Bhd Full time

    You will be responsible for driving the success of our enterprise SaaS products across the region. As a Senior Product Manager, you will possess exceptional execution skills and a proven track record of scaling SaaS products. **Responsibilities**: - Lead the strategic planning and execution of our SaaS product portfolio for schools, ensuring alignment with...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Our company is seeking a skilled and enthusiastic individual to join our team as a Social Media Chat Support Specialist. As a chat support specialist, you will be responsible for delivering excellent customer service through social media channels. Fluency in Vietnamese and strong communication skills are essential for this role. **Responsibilities**: -...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: We are seeking a highly motivated and customer-centric individual to join our team as a Mandarin-Speaking Social Media Chat Support Specialist. As a vital member of our customer support team, you will be responsible for providing exceptional service and support to users on various social media platforms. Your primary focus will be assisting...


  • Brickfields, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 4,000 MYR ~ 6,000 MYR**Industry**: Manufacturing(Other), Trading Firm- Promoting interior hardware products such as door-handle, table, shelf, door-lock and so on. - Liaise with product-designers and design office, Interior construction companies to manufacture made-to-order products requested by clients. - Handle import products...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Position Overview: **Responsibilities**: 1. Respond to customer inquiries and provide accurate and timely information via live chat on social media platforms in Japanese. 2. Handle customer complaints and resolve issues in a professional and efficient manner to ensure customer satisfaction. 3. Provide product information and assist customers with order...