Technical Support Vietnamese

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Essential Functions/Core Responsibilities - Assist...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

We are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - You support customers with the integration of their website, their store or their account and...

Must be a Native Vietnamese - Ability to speak, read and write fluent English/Native Vietnamese Language. - Schedule: Rotational shift - Possess Bachelor’s Degree holder with a valid passport for the next 14 months. - Should be in Vietnam - Can work on a rotational shift 24/7 and on weekends and holidays. - Good English communication skills **Job Type**:...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following Social Media documented call flows, work processes, data entry requirements, and complaint...

**Office 365 Technical Consultant / Technical Advisor** **Position Summary** **The role of Office365 Technical Consultant** Must be experienced, having a strong technical problem solving skills in Operating systems or Servers, SharePoint & Exchange experience will be an added advantage. Additionally, experience working with a different environment as a...

**Mô tả công việc**: Chúng tôi đang tìm kiếm một Chuyên viên Hỗ trợ Trò chuyện Xã hội biết tiếng Việt để gia nhập đội ngũ năng động của chúng tôi. Vị trí này hoàn hảo cho những người đam mê dịch vụ khách hàng, thông thạo tiếng Việt và có khả năng giải quyết vấn...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new...

Job Details - Job Title: Technical Troubleshooting Advisor - Language Requirement: Mandarin - Location: KL Sentral, Kuala Lumpur - Shift: 9:00am to 18:00 pm (Monday to Friday) **Salary**: RM 3000 to RM 4000 Overview So what will you be doing as a Technical Troubleshooting Agent? As a technical troubleshooting agent, your primary responsibility will be...

**Main Responsibilities** - Provide Software technical assistance, troubleshoot and resolve issues - Perform data migration works - Conduct product (Software) training to end users - Resolve customer technical issues in a timely & professional manner - Involve in ad-hoc projects, pre-implementation discussions **Job Requirements** - At least 1-2 years of...

**Technical Presales/ Solution Architect** **(Job Description)** **Responsibilities** - To attend meetings with potential clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution - Provide technical solutions in a professional manner and to agreed timeframes - Create and...

Job Summary: We are seeking highly skilled Mandarin-speaking Chat Support Representatives to join our dynamic team. As a Chat Support Representative, you will play a crucial role in providing exceptional customer service and technical support to our diverse user base. Your fluency in Mandarin and ability to effectively communicate complex technical...

We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...

**Responsibilities**: - Develop server-side backend services in Node.js that power the core functionality and business logic of all products - Design high performance database schema and optimize performance on large-scale **high-performance** distributed databases - Continuously enhance the app with the latest backend development processes and standards to...

Support and manage buyer/seller enquiries and escalations in a proper manner. We need an individual who is strong in decision making and has soft skills and competencies to manage our customers. **JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer...

As our Project Manager, you will play a pivotal role in driving the successful delivery of our solutions to our valued clients. You will collaborate closely with clients to understand their requirements, contribute to defining the business value of each project, and ensure that the proposed solutions align with our product offerings. With your exceptional...

**Normal Working Hour Job: 9.00AM - 6.00PM** **Working Days: Monday - Saturday** **Off Days: 2 days (Sunday Fix Off Day & 1 day rotational Off Day)** **PERMANENT ROLE !!!** **DUTIES AND RESPONSIBILITIES**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable...