Customer Service Officer

1. Keep records of customer interactions and transactions 2. Maintain the highest possible standards in all area to ensure maximum internal and external customer satisfaction 3. Promote excellent internal customer service and relations at all times 4. Use department’s historical data and your own knowledge to maximize commercial opportunities 5....

**Requirement** - English and Bahasa (required) - Flexible to work on any/ time, including weekend/ public holiday - Must have own transport **Working hours** - 5 days/week, 9 hours/day - Rotating shift 7am - 3am **Jobscope** - Handle Customer enquiry via telephone to provide information and assistance. - Professionally handle high volume of inquiries from...

Coordinating the customer service tasks at branch level.KEY ACCOUNTABILITIESCustomer Service• Serve as liaison between the customers and other department.• Provide prompt and professional attention to all internal and external clients' requests or problems.• Support and provide quotation and concerned documents to customers• Preparing customer...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...

Coordinating the customer service tasks at branch level.KEY ACCOUNTABILITIESCustomer Service·          Serve as liaison between the customers and other department.·          Provide prompt and professional attention to all internal and external clients' requests or problems.·          Support and provide quotation and concerned...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...

The Sales Officer reports to the Sales Manager and responsible for coordinating all sales order and planning deliveries schedule to customers. Specifically, Sales Officer is responsible for; **Responsibilities**: - Prepare quotation to customers. - Attending to all queries of the customers. - Secure the best selling price for the company's products. -...

Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty. **Salary**: RM1,800.00 - RM2,500.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday - Rotational shift Supplemental pay types: - Overtime...

(1) Source, requisite & expedite required item once approve (2) To maintain approve vendor list (3) To maintain record on material order/Stock & usage (4) Monitor of vendor quality & delivery status (5) To prepare monthly customs report (6) Lies with customs officer for the declaration of cargo & disposal/ wastage & renewal license of LMW (7) To ensure...

**Job description** **Responsibilities**: - Handles complaints and provides appropriate alternative solutions. - Communicate and coordinate with all internal and external customer. - Identify and evaluate customer needs to achieve customer satisfaction. - Attend to customer feedback on complaints & take necessary steps to escalate to relevant departments -...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

Job Scope - Handle customer enquiries and requests - Answer incoming & outgoing calls - Prepare quotation, DO & Invoice to customer - Follow up for Purchase Order (PO) with customer - Prepare and maintain documents, records and reports as required **Requirements**: - Possess at least SPM or above - Computer literate, Proficient in MS Office and Excel - Can...

**Responsibilities**: - Attend to enquiries from customers by tele-conversation or walk in customers - Provide customers and service information - Sell services and products to walk in customers - Make follow up calls with customers and remind them that it is time for their car detailing services - Send SMS to customers on their balance packages - Prepare...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

**RESPONSIBILITIES**: - Monitoring inventory and shipment transition for accuracy - Create POD from WMS system & ASP system. - Manage daily operations & Administration. - Responsible of complete order fulfilment - Prepare & create manual orders. - Document fillings ensure proper documentation archiving. **KEY SKILLS and REQUIREMENTS**: - At least a SPM...

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

Job Vacancy Customer Service Executive Job Descriptions Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person Provides solutions and information to concerns. Preparation and standardization of documentation, reports and proposals given to clients....