Customer Service Front Office Agent

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

Work as a Cashier or Customer Service Officer in a bowling center. **Working Time: - ** **Shift 1 : 9.30AM - 6.00PM** **Shift 2 : 4.00PM - 12.30PM** **Every week rotational Shift **Salary**: RM1,500.00 - RM2,000.00 per month

**OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...

**Responsibilities**: - Greet and welcome customers, with a friendly and professional demeanour. - Answering, screening, forwarding phone calls and ensuring messages are passed to the appropriate staff members on timely basis. - Handle incoming and outgoing mail, packages, and deliveries. - Maintain reception counter area and all common area in a clean and...

2. Assist customers with booking, tracking, and managing their freight shipments. 3. Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4. Resolve customer complaints and issues effectively and in a timely manner. 5. Maintain customer databases and update shipment information as...

1) Dealing with local & overseas customers for import shipments. 2) Dealing with Oversea agent for export and import shipments. 3) Dealing with shipping companies on Booking arrangements. 4) Data key-in to Systems (In-house system, Carrier system, agent system). 5) Liaising with authorities for all import documentations. 6) Arranging and ensuring...

1) Dealing with local & overseas customers for import shipments. 2) Dealing with Oversea agent for export and import shipments. 3) Dealing with shipping companies on Booking arrangements. 4) Data key-in to Systems (In-house system, Carrier system, agent system). 5) Liaising with authorities for all import documentations. 6) Arranging and ensuring...

**Front Desk & Sales Representative** **Description** **Responsibilities** - Administration. - Daily operation. - Up Keeping. - Sales. - Customer service and engagement. **Requirements**: Proficient Malay and English is required. Chinese language is a plus. Experience as front desk representative, sales or relevant position. Experience in face to face...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

**Job Overview** We're looking for a Freight Forwarding Agent to handle shipments efficiently, ensuring top-quality service for our clients. This role demands a strong focus on detail, ability to work under pressure, and a commitment to safety. **Your Role** - Obtain all the information necessary to create the best quotes for the shipments - Quick...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

FRONT - DESK ADMIN JOB VACANCY | J&T EXPRESS SEKSYEN 13 & TTDI JAYA SHAH ALAM 1. Welcoming and assisting customers in a friendly and professional manner 3. Ensure reception area is tidy and presentable with all necessary stationery and material 4. Responsible for servicing customer’s delivery, packing and shipping 5. Responsible for receiving...

**Job Title: Customer Service & Admin Assistant - Worldtree Property** Location: Shah Alam Type: Full-time Working Hours: Mon to Fri 9am - 6pm Sat 9am - 1pm **Salary**: RM1,500 Monthly, (competitive compensation package) **Job Description**: Join our dynamic property team as a Cold Calling Agent and play a crucial role in expanding our market reach....

Job Description - To achieve the yearly after sales, parts and accessories target set by Dealer HQ and company. - Responsible to manage the retail sales by organising and leading the Service Head/ Service Advisors in their achievement of targeted sales, throughput, and implement aggressive selling and customer retention activities. - To plan and manage the...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

**Responsibilities**: - Prepare documentation, AirWay Bil / Bill of Lading - Track and trace cargo as necessary to ensure proper movement and delivery. - Provide accounting department with proper and correct billing information. - Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate...

Contract type: - Permanent- Location: - Shah Alam- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/156230- Contact details: - Shuya Looi- Job published: - November 03, 2023 16:32**COMPANY BACKGROUND** - BPO industry (support for travel project) **JOB RESPONSIBILITIES** - Ensures all customer inquiries/ issues/...